The Conductive Organization

Hubert Saint-Onge & Charleg Armstrong

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An organization's culture lies at the heart of its ability to perform. In the knowledge economy, new rules are emerging and organizations must rethink how they will compete by leveraging their tacit knowledge - their intangible assets - in order to create and sustain a strategic advantage. In this book, Hubert Saint-Onge and Charles Armstrong, two corporate leaders who have been in the forefront of using knowledge management to gain strategic advantage, focus on knowledge-based customer relationships, innovative internal structures, and self-initiated learning cultures, in order to explain the building blocks that must be in place to create and sustain a knowledge-based culture within organizationsa culture that they argue is integral to a high-performance organization.
Language English
ISBN-10 81-312-0721-8
No of pages 249
Book Publisher Butterworth-Heinemann
Published Date 30 Nov -0001

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