In Search of Excellence: Lessons from America's Best-run Companies

Tom Peters & Robert h Waterman



The "Greatest Business Book of All Time" (Bloomsbury UK), In Search of Excellence has long been a must-have for the boardroom, business school, and bedside table.

Based on a study of forty-three of America's best-run companies from a diverse array of business sectors, In Search of Excellence describes eight basic principles of management -- action-stimulating, people-oriented, profit-maximizing practices -- that made these organizations successful.

This phenomenal bestseller features a new Authors' Note, and reintroduces these vital principles in an accessible and practical way for today's management reader.

What will you learn from this book

  1. Focus on People: Successful companies prioritize their people, valuing employees as their most valuable asset and fostering a culture of respect, trust, and empowerment.

  2. Customer-Centric Approach: Excellent companies focus intensely on meeting customer needs and delivering superior value, often surpassing customer expectations.

  3. Innovation and Adaptability: They foster a culture of innovation, encouraging new ideas, and adapting quickly to changes in the market and industry.

  4. Entrepreneurial Spirit: Encouraging an entrepreneurial mindset among employees, promoting risk-taking, and rewarding initiative and creativity.

  5. Simple, Clear Strategy: Emphasizing a simple, clear, and coherent strategy that is easily understood and embraced by everyone in the organization.

  6. Action-Oriented Culture: Cultivating a bias toward action, where decisions are made swiftly, and initiatives are implemented without unnecessary bureaucracy.

  7. Emphasis on Excellence: Pursuing excellence in all aspects of the business, striving for continuous improvement and setting high standards.

  8. Strong Leadership: Having visionary and decisive leadership that sets the tone, communicates the vision, and inspires employees to achieve greatness.

  9. Staying Close to the Market: Companies that excel maintain a keen focus on the market, staying attuned to customer needs and market trends.

  10. Adhering to Core Values: Upholding strong core values and principles that guide the company's decisions and actions, creating a strong sense of identity and purpose.

Language English
ISBN-10 1861977166
ISBN-13 9781861977168
No of pages 360
Font Size Medium
Book Publisher Profile Books
Published Date 15 Apr 2004

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