The Conflict Resolution Toolbox

Gary T Furlong


In real-life conflict resolution situations, one size does not fit all. Just as a mechanic does not fix every car with the same tool, the conflict resolution practitioner cannot hope to resolve every dispute using the same technique. Practitioners need to be comfortable with a wide variety of tools to diagnose different problems, in vastly different circumstances, with different people, and resolve these conflicts effectively. The Conflict Resolution Toolbox gives you all the tools you need: eight different models for dealing with the many conflict situations you encounter in your practice.
Language English
ISBN-10 0-470-83517-6
No of pages 256
Book Publisher Wiley
Published Date 30 Nov -0001

About Author

Author : Gary T Furlong

2 Books

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