Focus on Customer Satisfaction:

• Six Sigma emphasizes understanding and meeting customer needs and expectations.

Data-Driven Decision Making:

• Six Sigma relies on data analysis to make informed decisions and identify areas for improvement.

Process Improvement:

• The methodology aims to improve processes by reducing defects and variations.

Define, Measure, Analyze, Improve, Control (DMAIC):

• DMAIC is a structured problem-solving approach used in Six Sigma projects.

Cross-Functional Teams:

• Six Sigma encourages collaboration among employees from different departments to work on improvement projects.

Statistical Tools and Techniques:

• The use of statistical methods helps in identifying root causes and measuring improvements accurately.

Leadership Involvement:

• Successful implementation of Six Sigma often requires strong leadership support and involvement.

Standardization of Processes:

• Standardizing processes helps in maintaining consistency and reducing variability.

Continuous Improvement Culture:

• Six Sigma promotes a culture of continuous improvement rather than a one-time fix.

Return on Investment (ROI):

• Organizations implementing Six Sigma expect to see a measurable return on their investment through improved efficiency and customer satisfaction.