Physical
In CirculationClarity and Precision: Effective communication involves clarity of message. Adair stresses the need for clear, precise, and unambiguous communication to avoid misunderstandings.
Active Listening: Understanding the importance of active listening is a crucial aspect of effective communication. Leaders need to listen attentively and empathetically to their team members to foster better understanding.
Two-Way Communication: Communication isn't just about conveying information; it's also about receiving feedback. Adair advocates for creating an environment where open dialogue and two-way communication are encouraged.
Adaptability in Communication Styles: Different situations and individuals may require varied communication styles. Adair emphasizes the importance of adapting communication styles to suit the audience for better reception and understanding.
Non-Verbal Communication: Beyond words, non-verbal cues, body language, and gestures play a significant role in communication. Understanding and using non-verbal cues effectively is part of comprehensive communication.
Contextual Awareness: Being aware of the context in which communication occurs is critical. Adair often emphasizes the importance of considering the environment and circumstances when delivering messages.
Message Reinforcement: Reiterating key messages and ensuring they are understood is essential. Repetition and reinforcement can solidify important points and avoid misinterpretations.
Empathy and Understanding: Effective communication involves considering the perspective of the audience. Adair stresses the need for empathy and understanding to connect effectively with others.
Timeliness and Relevance: Communicating information at the right time and in a relevant manner is crucial. Adair highlights the significance of timely and relevant communication.
Continual Improvement: Communication is a skill that can be honed and improved upon. Adair encourages continual learning and development in communication to become a more effective leader.
Language | English |
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ISBN-13 | 9780330504263 |
No of pages | 257 |
Font Size | Medium |
Book Publisher | Pan Books |
Published Date | 04 Sep 2009 |
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Do you use words to their maximum effectiveness, to persuade and be really heard? Listening is maybe the most elusive of the communication skills. Do you hear what people are really saying? You can write, but do your letters and reports really get over what you want and need to say? John Adair offers guidance to improve your natural capacities; he also goes beyond these basics looking at such derivations as: presentations, giving and receiving criticism, communicating and participating in meetings, and communication between departments.