Golden Circle Secrets: How to Achieve Consistent Sales Success Through Customer Values & Expectations

Ben Midgley and Dale Midgley

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A father and son sales team reveal the secrets of sales success In Golden Circle Secrets, father–and–son team Dale and Ben Midgley show management and the sales team how to achieve consistent success in sales. Based on a unique new strategy that responds to customer values and expectations, the Midgleys reveal how sales and management are inseparable components of sales success that must work in tandem to produce consistent results for an organization. Sales increase when management and its sales force are on the same page. The "golden circle" is based on a customer–oriented business system specifically designed to help companies attract and satisfy customers and energize employees, while maintaining a consistently healthy level of profits.

What will you learn from this book

  1. Understanding Customer Values: The book may emphasize the importance of thoroughly understanding and aligning with the core values of your target customers.

  2. Consistency in Sales: Achieving consistent sales success may involve maintaining alignment with customer expectations over time. The book might provide insights into creating a reliable and repeatable sales process.

  3. The Golden Circle Concept: The reference to the "Golden Circle" might indicate a focus on Simon Sinek's concept, emphasizing the "Why" of a business. The book could discuss how understanding and communicating your purpose can impact sales.

  4. Customer-Centric Approach: Successful sales strategies often involve putting the customer at the center. The book might discuss how to tailor your approach based on the needs and preferences of your customers.

  5. Building Trust: Trust is a crucial element in sales. The book may provide guidance on how to build and maintain trust with customers, fostering long-term relationships.

  6. Effective Communication: Clear and effective communication is key in sales. The book might cover communication strategies that resonate with customers and align with their values.

  7. Meeting Expectations: Understanding and meeting customer expectations can lead to increased satisfaction and loyalty. The book may offer insights into how to exceed customer expectations consistently.

  8. Value Proposition Development: Crafting a compelling value proposition is essential in sales. The book may discuss how to identify and communicate the unique value your product or service brings to customers.

  9. Adaptability: The business landscape is dynamic, and sales strategies may need to adapt. The book might highlight the importance of staying flexible and responsive to changes in customer values and expectations.

  10. Feedback and Improvement: Regularly seeking feedback from customers and using it to improve products, services, and sales processes may be a key theme in the book.

Language English
ISBN-10 0471718572
ISBN-13 9780471718574
No of pages 174
Font Size Medium
Book Publisher John Wiley & Sons
Published Date 03 Jun 2005

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