The Twelve Organizational Capabilities

Bob Garratt

Physical

In Circulation

Organizing for a successful future as if people mattered - an insightful examination of the principles and practices of the best organizations.

*Why do directors and managers design and operate organizations as if the people who comprise them do not matter? Why do so many of them have such poor attitudes, knowledge and skills of the theory and practice of organizing?

*To be able to look ahead and create effective and well-balanced organizations, it is vital to both look behind and look around at what has worked well before and what works well now in order to achieve a better operating structure for the future. Organizations are crucially human institutions, and we have a natural tendency to want to group together for mutual benefit.

But all too often they can be seen as mindless, unsatisfactory and heartless machines, devoid of passion, justice or even hope for those employed within them.

*With the benefit of thirty years of academic research, his consultancy practice, and exhaustive debates with academics and practicioners, Bob Garratt presents, with case studies, the patterns which emerge in the most efficient, effective and profitable organizations.

*At a time when there is increasing distaste for the effects of downsizing and with the current obsession with an organization's processes rather than its people, Bob Garratt reveals the mindsets, values and behaviours required in order to create the healthiest organizations for the future.

*Essential reading for executives, directors and managers in all business sectors - both public and private.

What will you learn from this book

  1. Strategic Clarity: Organizations must have a clear and compelling strategic direction that is understood and embraced by all stakeholders.

  2. Customer Focus: A deep understanding of customer needs and preferences is essential for delivering products and services that create value.

  3. Innovation: The ability to innovate and adapt to changing market conditions is crucial for staying ahead of the competition.

  4. Leadership Development: Developing effective leaders at all levels of the organization is essential for driving strategy execution and fostering a culture of continuous improvement.

  5. Employee Engagement: Engaged employees are more productive, creative, and committed to the organization's success.

  6. Operational Excellence: Efficient and effective processes are critical for delivering high-quality products and services to customers.

  7. Change Management: Organizations must be able to manage change effectively, as the business environment is constantly evolving.

  8. Collaboration: Collaboration within and across teams is essential for solving complex problems and driving innovation.

  9. Learning Culture: A culture that values learning and development is essential for building the skills and capabilities needed for future success.

  10. Ethical Behavior: Organizations must operate with integrity and ethics, as trust is essential for building strong relationships with customers, employees, and other stakeholders.

Language English
ISBN-10 1861975724
ISBN-13 9780006388968
No of pages 188
Font Size Medium
Book Publisher HarperCollins
Published Date 01 Mar 2001

About Author

Author : Bob Garratt

5 Books

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