Perfect Phrases for Managers and Supervisors: Hundreds of Ready-To-Use Phrases for Any Management Situation

Meryl Runion

Physical

In Circulation

Say what you mean, mean what you say, and talk your way to the top. Communication is the single most important key to a manager's success. What you say - and how you say it - sets the tone for every personal interaction, whether you're dealing with a troublesome employee, a competitive coworker, or a demanding boss.

Yet few people are actually trained to handle common managerial situations."Perfect Phrases for Managers and Supervisors" is a practical crash course in communication skills for the workplace, written by a leading consultant in the field. Filled with sample scripts for typical scenarios, and hundreds of effective "PowerPhrases", it gives you all the tools you need to establish your role as a leader - and achieve your goals with your coworkers' support.

Learn how to: choose the right words at the right time; set a tone of mutual trust and respect; deal with difficult employees and delicate problems; talk to your boss and stay in the loop; conduct interviews and performance reviews; handle friendships in the workplace; discipline workers or terminate employment; present new ideas, procedures, or policies; and, open up healthy communications that benefit everyone. Your effectiveness in the workplace depends on how you talk to others. This essential all-purpose guide provides the perfect words and phrases that get the job done.

What will you learn from this book

  1. Effective Communication: The book likely emphasizes the importance of clear, concise, and effective communication in various managerial situations, offering ready-to-use phrases for different contexts.

  2. Performance Management: It may provide phrases and strategies for delivering feedback, conducting performance reviews, setting goals, and providing recognition or constructive criticism.

  3. Conflict Resolution: The book might offer phrases and approaches to manage conflicts among team members, including techniques for mediation and conflict resolution.

  4. Delegation and Empowerment: Likely discussion on phrases that help managers delegate tasks effectively, empower their teams, and communicate expectations clearly.

  5. Motivation and Coaching: It may provide phrases and techniques to motivate employees, offer coaching, mentorship, and support for professional growth and development.

  6. Team Building and Collaboration: The book might offer phrases to foster teamwork, encourage collaboration, build rapport, and create a positive team culture.

  7. Change Management: Discussion on phrases and strategies to communicate changes effectively, manage transitions, and address resistance within teams.

  8. Difficult Conversations: It may include phrases to handle sensitive or difficult conversations, such as addressing performance issues, disciplinary actions, or delivering bad news.

  9. Meeting Facilitation: Likely includes phrases and approaches for effective meeting facilitation, encouraging participation, summarizing discussions, and assigning action items.

  10. Leadership and Vision: The book might offer phrases that reflect leadership qualities, articulate a vision, set expectations, and inspire teams toward common goals.

Language English
ISBN-10 0071452168
ISBN-13 9780071452168
No of pages 178
Font Size Medium
Book Publisher Mcgraw-hill Companies
Published Date 16 Mar 2005

About Author

Author : Meryl Runion

3 Books

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