What will you learn from this book
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Behind-the-Scenes: Bourdain takes readers behind the scenes of restaurants, offering a glimpse into the chaotic, fast-paced, and often unpredictable environment of a professional kitchen.
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Customer Service: The book explores the challenges and rewards of customer service, including interactions with demanding customers, difficult situations, and the art of providing exceptional service.
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Restaurant Culture: Bourdain delves into the unique culture and dynamics of the restaurant industry, including the hierarchy among staff, kitchen politics, and the camaraderie that develops in high-pressure environments.
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Insider Tips: Readers can expect insider tips and tricks of the trade, such as how to navigate menus, understand restaurant etiquette, and make the most of dining experiences.
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Work-Life Balance: The book touches on the work-life balance (or lack thereof) for restaurant workers, discussing long hours, demanding schedules, and the sacrifices often made in pursuit of a career in hospitality.
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Kitchen Confidential: Drawing from his own experiences as a chef, Bourdain intertwines elements of his famous book "Kitchen Confidential" in "Waiter Rant," providing additional insights into the culinary world.
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Restaurant Trends: Bourdain discusses trends in the restaurant industry, including shifts in dining preferences, the rise of food culture, and the impact of social media on restaurants and chefs.
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Humor and Anecdotes: Expect humor and entertaining anecdotes throughout the book, as Bourdain shares memorable stories from his time working in restaurants and interacting with customers.
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Professionalism: "Waiter Rant" emphasizes the importance of professionalism, teamwork, and dedication in the restaurant business, highlighting the skills and qualities required for success in the industry.
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Reflections on Service: Ultimately, the book offers reflections on the art of service, the role of hospitality in creating memorable dining experiences, and the complexities of human interaction in restaurant settings.
| Language | English |
|---|---|
| ISBN-10 | 1848540183 |
| ISBN-13 | 9781848540187 |
| No of pages | 304 |
| Font Size | Medium |
| Book Publisher | John Murray Publishers |
| Published Date | 06 Aug 2009 |
About Author
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Most restaurant customers are nice people, but a few are socially maladjusted psychopaths who relish giving their waiters a hard time. Waiter Rant gives the inside scoop on what really goes on behind the scenes in a restaurant, how to be a good customer and get great service and why, strangely, a waiter's lifestyle is as addictive as crack cocaine.
After training as a priest, working in psychiatric hospitals and nearly having a nervous breakdown by the age of thirty, the Waiter began serving tables. Seven years later . . . he's still figuring out what to do when he grows up, but has survived enough hellish shifts on the restaurant floor, smiling whilst holding burning hot plates and still smiling whilst a customer changes her order for the seventh time, to know a thing or two.
His outrageous anecdotes of appalling customer behaviour show that people are at their worst when being served. Bad customers get bad service. So if you don't want your waiter to spit in your food, or give you the table next to the toilets on Valentine's Day, the Waiter suggests you follow a few customer rules.