What will you learn from this book
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Preparation is Key: The importance of thorough preparation before entering a negotiation, including understanding goals, interests, and potential concessions.
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Effective Communication: Emphasis on clear and effective communication skills, including active listening, to understand the other party's perspective.
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Win-Win Solutions: Encouragement to seek mutually beneficial outcomes, fostering a collaborative approach to negotiations rather than a purely competitive one.
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Flexibility and Adaptability: Acknowledgment of the need to be flexible and adaptable during negotiations, responding to changing circumstances and information.
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Understanding Power Dynamics: Insight into recognizing and managing power dynamics within a negotiation, including recognizing sources of power and using them strategically.
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Patience and Persistence: The importance of patience and persistence in negotiations, as well as the ability to stay focused on long-term goals.
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Building Relationships: Recognition of the role of relationship-building in negotiations, understanding that positive relationships can contribute to successful outcomes.
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Managing Emotions: Strategies for managing emotions during negotiations, both one's own emotions and those of the other party, to maintain a constructive atmosphere.
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Creative Problem-Solving: Encouraging a creative and solution-oriented approach to problem-solving, finding innovative ways to meet both parties' needs.
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Continuous Learning: Emphasis on continuous learning and improvement in negotiation skills, recognizing that each negotiation provides an opportunity for growth and refinement.
| Language | English |
|---|---|
| ISBN-10 | 0462099539 |
| ISBN-13 | 978-0462099538 |
| No of pages | 176 |
| Font Size | Medium |
| Book Publisher | Marshall Cavendish |
| Published Date | 27 Aug 2009 |
About Author
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Whether you know it or not, negotiations are constantly taking place and thus form a critical part of work life. Negotiation is relevant to discussions between colleagues, people who do not know each other, in the same organisation or different ones and between people of different experience, background, nationality and outlook. The negotiating process involves balancing matters between two parties so that you not only get what you want, but get what you want in the best possible way.
It is the art of concluding a deal, and the arrangement of all the elements that constitute that deal; the terms and conditions for instance in some business deals. It is a form of communication and, as such, it is an interactive process. This book sets out the essentials what really matters about the process. It examines the core techniques and practical, proven approaches that provide a basis for undertaking negotiation, and aims to make them understandable and manageable to use so that you can quickly put your rookie status behind you.