Active Listening: Emphasizes the importance of attentive listening to understand individuals' needs and challenges effectively.
Effective Questioning: Techniques for asking powerful and thought-provoking questions to facilitate self-reflection and learning.
Goal Setting: Strategies for collaboratively setting clear and achievable goals with individuals being coached.
Feedback and Recognition: Approaches to delivering constructive feedback and providing recognition to encourage growth and improvement.
Strengths-Based Coaching: Focusing on leveraging individuals' strengths rather than solely addressing weaknesses.
Empowerment and Accountability: Encouraging individuals to take ownership of their development and holding them accountable for actions.
Building Trust: Techniques for establishing trust and rapport, crucial for a successful coaching relationship.
Problem-Solving Skills: Developing critical thinking and problem-solving skills in individuals through coaching interactions.
Continuous Improvement: Encouraging a culture of continuous learning and improvement through coaching conversations.
Follow-up and Support: Strategies for ongoing support and follow-up to ensure sustained progress and implementation of action plans.
Language | English |
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ISBN-10 | 0-07-025231-9 |
No of pages | 69 |
Font Size | Medium |
Book Publisher | Harvard Business Press |
Published Date | 26 Dec 2006 |
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Most managers coach employees by giving them feedback and evaluating their performance, right? Wrong. Coaching differs markedly from other managerial functions. With its wealth of tips, worksheets, and self-assessments, this handy guide shows managers how to use coaching—not only to strengthen direct reports’ skills but also to rev up their performance to unprecedented levels.