Pocket Mentor: Coaching People

Harvard Business School Press

Physical

Available

Most managers coach employees by giving them feedback and evaluating their performance, right? Wrong. Coaching differs markedly from other managerial functions. With its wealth of tips, worksheets, and self-assessments, this handy guide shows managers how to use coaching—not only to strengthen direct reports’ skills but also to rev up their performance to unprecedented levels.

What will you learn from this book

  1. Active Listening: Emphasizes the importance of attentive listening to understand individuals' needs and challenges effectively.

  2. Effective Questioning: Techniques for asking powerful and thought-provoking questions to facilitate self-reflection and learning.

  3. Goal Setting: Strategies for collaboratively setting clear and achievable goals with individuals being coached.

  4. Feedback and Recognition: Approaches to delivering constructive feedback and providing recognition to encourage growth and improvement.

  5. Strengths-Based Coaching: Focusing on leveraging individuals' strengths rather than solely addressing weaknesses.

  6. Empowerment and Accountability: Encouraging individuals to take ownership of their development and holding them accountable for actions.

  7. Building Trust: Techniques for establishing trust and rapport, crucial for a successful coaching relationship.

  8. Problem-Solving Skills: Developing critical thinking and problem-solving skills in individuals through coaching interactions.

  9. Continuous Improvement: Encouraging a culture of continuous learning and improvement through coaching conversations.

  10. Follow-up and Support: Strategies for ongoing support and follow-up to ensure sustained progress and implementation of action plans.

Language English
ISBN-10 0-07-025231-9
No of pages 69
Font Size Medium
Book Publisher Harvard Business Press
Published Date 26 Dec 2006

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