The Power Of Corporate Communication

Paul A. Argenti & Janis Forman

Physical

In Circulation

This book provides strategies for effectively communicating with all constituencies, external and internal - and boosting corporate reputation and your bottom line. Effective corporate communication requires a carefully formulated and implemented program, one that will both craft your corporation's image and protect that image when problems arise."The Power of Corporate Communication" is today's most straight-talking guide for mastering the art - and leveraging the power - of corporate communication. Dozens of field-tested techniques provide solutions for internal and external corporate communication challenges. Insights from today's leading corporate communication experts combine with real-life examples from global corporations including Microsoft, Johnson and Johnson, and GE to examine: key components of the corporate communication function; methods to manage multiple constituencies and deliver consistent, relevant messages; crisis communication tactics, and the dangers of creating "spin" as opposed to facing problems head-on; a successful communication program is central to everything your organization accomplishes, or hopes to accomplish.Let "The Power of Corporate Communication" provide you with the tools you need to establish and maintain that program - and build a corporate communication program that provides you with a strategic advantage. 'If left unaddressed, issues of corporate communication can come back to haunt a company; when addressed, they can extend its success. Our hope is that you will use "The Power of Corporate Communication" as a field guide in building your company's reputation' - From Chapter One.Pick up a copy of today's "Wall Street Journal", and odds are that you'll find a front-page story of a troubled company grappling with a highly public crisis. Now ask yourself: could that situation have been alleviated - or even avoided completely - if executives in the corporation had practiced more effective communication? In nine cases out of ten, the answer will be yes. "The Power of Corporate Communication" outlines a program for creating a powerful, consistent corporate image that will provide measurable long-term benefits and value to your organization.Written by two of the most influential pioneers in the study of corporate communication, this timely book reveals: techniques for being responsive - and effective - in communicating with all forms of media; the importance of strong employee communication programs in carrying out corporate strategy and mission; methods for partnering with governments and communities; strategies for communicating with analysts, investors, customers and other stakeholders; and, steps for building corporate reputation. In today's media-saturated "Age of Transparency," network news programs, cable channels, advocacy groups, and chat rooms are constantly on the lookout for corporate slips and blunders. Scores of high-profile incidents reveal the harsh consequences to companies that fail to recognize the importance of effective corporate communication. "The Power of Corporate Communication" shows you how to give your company's communication programs the weight they deserve. It will help you regain control of your public image, and craft a consistent corporate voice and image - one that will pay bottom-line dividends when the next corporate crisis hits.

What will you learn from this book

  1. Strategic Communication: The book may emphasize the strategic role of corporate communication in achieving organizational objectives, both internally and externally.

  2. Stakeholder Engagement: Expect insights into how effective communication can engage and build relationships with various stakeholders, including employees, customers, investors, and the broader community.

  3. Crisis Communication: The authors might discuss the importance of having a robust crisis communication strategy, preparing organizations to manage and navigate through challenging situations effectively.

  4. Brand Messaging: Insights into the alignment of communication strategies with the overall brand message, ensuring consistency in how the organization is perceived by internal and external audiences.

  5. Internal Communication: The book may highlight the significance of strong internal communication practices in fostering a positive organizational culture, improving employee morale, and enhancing productivity.

  6. Transparent Communication: Expect discussions on the value of transparency in communication, addressing how organizations can build trust by being open and honest with their stakeholders.

  7. Effective Leadership Communication: The authors might explore the role of leaders in corporate communication, providing guidance on how leaders can effectively communicate their vision, values, and expectations.

  8. Adapting to Digital Communication: The book may address the impact of digital communication tools and platforms, guiding organizations on how to leverage technology for more effective communication.

  9. Measuring Communication Effectiveness: Insights into methods for measuring the effectiveness of corporate communication, including key performance indicators (KPIs) and metrics for evaluating impact.

  10. Ethical Communication: The authors may stress the importance of ethical considerations in corporate communication, emphasizing the need for honesty, integrity, and responsible messaging.

Language English
ISBN-10 0071379495
ISBN-13 9780071379496
No of pages 294
Font Size Medium
Book Publisher Mcgraw Hill
Published Date 16 Jul 2002

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