Adaptive Leadership: The importance of adaptable and resilient leadership in responding effectively to crises and guiding the organization through uncertainty.
Crisis Preparedness: The significance of having robust crisis management plans and protocols in place before a crisis occurs.
Effective Communication: The role of transparent and timely communication with stakeholders to maintain trust and manage the crisis effectively.
Agile Decision-Making: Strategies for making quick yet informed decisions during high-pressure situations.
Innovation and Creativity: Leveraging innovation and creative thinking to find novel solutions and opportunities amidst crises.
Learning and Adaptation: Embracing a learning mindset, analyzing lessons from crises, and implementing necessary changes for future resilience.
Employee Well-being: Prioritizing the well-being and support of employees during and after a crisis to maintain morale and productivity.
Stakeholder Engagement: Engaging stakeholders, customers, and the community in the recovery process, fostering collaboration and support.
Responsible Governance: The role of ethical and responsible governance in crisis response, ensuring accountability and integrity in actions.
Strategic Planning for Recovery: Developing and executing recovery plans that not only address immediate challenges but also position the company for long-term growth.
Language | English |
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ISBN-10 | 0814413277 |
ISBN-13 | 9780814413272 |
No of pages | 238 |
Font Size | Medium |
Book Publisher | Amacom |
Published Date | 04 May 2018 |
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Do your company and employees have the necessary "IQ" not only to withstand a crisis but also come through it with strength and confidence?
Like many companies over the last few years, yours has probably done a great deal to reassess its physical, strategic, and financial vulnerabilities. However, there is a huge difference between business continuity planning and true crisis management. Ian Mitroff outlines seven distinct competencies your organization needs to handle crises effectively:
Although crisis management has taken on new urgency in recent turbulent times, the need for careful planning did not originate on September 11, 2001. Mitroff’s examples, drawn from interviews conducted both before and after the 2001 attacks during his 25 years of experience, demonstrate the need for action -- and offer a blueprint for taking it.