Leading With Knowledge: Knowledge Management Practices in Global Infotech Companies

Madanmohan Rao

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This book is your Guide to the knowledge management practices of global Infotech companies. What are the stories, successes, and secrets of knowledge management in companies like IBM, Oracle, Sun and Xerox? This book has them all. "Leading with Knowledge" is a unique compilation of KM perspectives, strategies, lessons and recommendations straight from CKOs, knowledge managers, and KM heads in 17 leading IT companies from the United States, Europe, Asia, and Australia. Each chapter brings KM to life as an evolving human story, filled with a cast of characters, agendas, passions, motives, and even confusion and conflict.

What will you learn from this book

  1. Knowledge Sharing Culture: Successful IT companies foster a culture of knowledge sharing, encouraging employees to share expertise, information, and best practices.

  2. Innovation and Creativity: Knowledge management practices stimulate innovation by providing platforms and frameworks that support the generation and sharing of innovative ideas.

  3. Technology as an Enabler: Information technology is crucial for knowledge management initiatives, serving as an enabler for storing, disseminating, and accessing knowledge across the organization.

  4. Communities of Practice: Building communities of practice where employees with similar interests or expertise collaborate, exchange knowledge, and learn from each other.

  5. Learning Organization: IT companies invest in becoming learning organizations, emphasizing continuous learning, skill development, and adaptation to technological advancements.

  6. Capturing Tacit Knowledge: Strategies for capturing tacit knowledge, which is often undocumented and resides within individuals, and converting it into explicit knowledge accessible to others.

  7. Knowledge Sharing Platforms: Implementation of knowledge-sharing platforms and tools, such as intranets, wikis, and collaboration software, to facilitate information exchange.

  8. Leadership's Role: The leadership plays a pivotal role in promoting a knowledge-sharing culture, setting an example, and providing resources and support for knowledge management initiatives.

  9. Measuring Knowledge Management Success: Establishing metrics and frameworks to measure the effectiveness of knowledge management initiatives and their impact on business outcomes.

  10. Global Knowledge Networks: Leveraging global networks for knowledge exchange, collaborating across geographic locations to harness diverse expertise and perspectives.

Language English
ISBN-10 0-07-049960-8
ISBN-13 978-0070499607
No of pages 588
Font Size Medium
Book Publisher Tata Mcgraw-Hill
Published Date 16 Jan 2003

About Author

Author : Madanmohan Rao

1 Books

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