Radical Candor : How to Get What You Want by Saying What You Mean

Kim Scott


In Circulation

Featuring a new preface, afterword and Radically Candid Performance Review Bonus Chapter, the fully revised & updated edition of Radical Candor is packed with even more guidance to help you improve your relationships at work.

'Reading Radical Candor will help you build, lead, and inspire teams to do the best work of their lives.' – Sheryl Sandberg, author of Lean In.

If you don't have anything nice to say then don't say anything at all . . . right?

While this advice may work for home life, as Kim Scott has seen first hand, it is a disaster when adopted by managers in the work place.

Scott earned her stripes as a highly successful manager at Google before moving to Apple where she developed a class on optimal management. Radical Candor draws directly on her experiences at these cutting edge companies to reveal a new approach to effective management that delivers huge success by inspiring teams to work better together by embracing fierce conversations.

Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism – delivered to produce better results and help your employees develop their skills and increase success.

Great bosses have a strong relationship with their employees, and Scott has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters.

Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give practical advice to the reader, Radical Candor shows you how to be successful while retaining your integrity and humanity.

Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people love both their work and their colleagues, and are motivated to strive to ever greater success.

What will you learn from this book

  1. Caring Personally and Challenging Directly: Scott advocates for a balance between caring personally for your team members and challenging them directly. This balance creates an environment of "radical candor" where honest feedback is delivered with empathy.

  2. Four Quadrants of Radical Candor: The book introduces a 2x2 matrix with four communication styles: Radical Candor, Ruinous Empathy, Manipulative Insincerity, and Obnoxious Aggression. Radical Candor is the sweet spot, where directness meets genuine care for the person.

  3. Building Trust: Open communication and feedback build trust within teams. It's crucial to create an environment where people feel safe to share their thoughts and opinions.

  4. Feedback Loops: Encouraging a culture of continuous feedback helps in personal and professional growth. Constructive criticism, when delivered appropriately, aids in improving performance and relationships.

  5. Challenges of Being a Leader: The book addresses the challenges leaders face in balancing empathy and directness, especially in difficult conversations or when giving critical feedback.

  6. Creating a Feedback Culture: Scott emphasizes the role of leaders in setting the tone for open communication. A culture that encourages and values honest feedback at all levels helps teams thrive.

  7. Listening and Understanding: Effective communication involves active listening and understanding others' perspectives. Leaders should foster an environment where everyone's voice is heard and respected.

  8. Embracing Mistakes: Encouraging a culture where mistakes are seen as opportunities for growth rather than failures helps in innovation and learning.

  9. Authenticity and Sincerity: Being authentic and sincere in communication, especially when providing feedback, is essential. It helps in building stronger relationships and trust.

  10. Practical Tools and Tips: The book offers practical tools and tips for implementing the Radical Candor framework in daily interactions, including one-on-one meetings, team discussions, and performance reviews.

Language English
ISBN-10 1529038340
ISBN-13 .
No of pages 246
Font Size Medium
Book Publisher Pan Macmillan
Published Date 03 Oct 2019

About Author

Author : Kim Scott

1 Books

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