All Marketers Are Liars

Seth Godin

Physical

In Circulation

The indispensable classic on marketing by the bestselling author of Tribes and Purple Cow.

Legendary business writer Seth Godin has three essential questions for every marketer:

“What’s your story?”

“Will the people who need to hear this story believe it?”

“Is it true?”

All marketers tell stories. And if they do it right, we believe them. We believe that wine tastes better in a $20 glass than a $1 glass. We believe that an $80,000 Porsche is vastly superior to a $36,000 Volkswagen that’s virtually the same car. We believe that $225 sneakers make our feet feel better—and look cooler—than a $25 brand. And believing it makes it true.

As Seth Godin has taught hundreds of thousands of marketers and students around the world, great marketers don’t talk about features or even benefits. Instead, they tell a story—a story we want to believe, whether it’s factual or not. In a world where most people have an infinite number of choices and no time to make them, every organization is a marketer, and all marketing is about telling stories.

Marketers succeed when they tell us a story that fits our worldview, a story that we intuitively embrace and then share with our friends. Think of the Dyson vacuum cleaner, or Fiji water, or the iPod.

But beware: If your stories are inauthentic, you cross the line from fib to fraud. Marketers fail when they are selfish and scurrilous, when they abuse the tools of their trade and make the world worse. That’s a lesson learned the hard way by telemarketers, cigarette companies, and sleazy politicians.

But for the rest of us, it’s time to embrace the power of the story. As Godin writes, “Stories make it easier to understand the world. Stories are the only way we know to spread an idea. Marketers didn’t invent storytelling. They just perfected it.”

What will you learn from this book

  1. Storytelling Trumps Facts: Godin argues that consumers are more influenced by a compelling story than by a list of facts. People want to believe in a narrative that resonates with their emotions and values.

  2. The Importance of Worldview: Consumers have pre-existing worldviews, and effective marketing aligns with these existing beliefs rather than trying to change them. Marketers should understand and tap into the worldview of their target audience.

  3. Authenticity Matters: Authenticity is crucial in marketing. If consumers perceive a lack of authenticity, they are likely to reject the marketing message. Marketers should strive to be genuine and transparent.

  4. Creating a Myth: Successful marketing involves creating a myth or narrative around the product or brand. This myth becomes the lens through which consumers view the product, influencing their perceptions and decisions.

  5. Word of Mouth is Powerful: Godin highlights the power of word of mouth in marketing. When people believe in a story, they are more likely to share it with others, creating a viral effect that can drive brand awareness and loyalty.

  6. Frame of Reference: Consumers interpret new information based on their existing frame of reference. Marketers should understand and leverage this, framing their stories in ways that align with the audience's existing beliefs.

  7. Consistency in Storytelling: Marketers need to maintain consistency in their storytelling across all channels. Inconsistencies can lead to confusion and a loss of trust among consumers.

  8. Telling Stories that Resonate: Successful marketers tell stories that resonate with the emotions and desires of their target audience. These stories should tap into universal human experiences and values.

  9. Permission Marketing: Godin introduces the concept of permission marketing, where marketers seek the consumer's permission to deliver their message. This approach is based on the idea that consumers are more receptive when they have chosen to engage.

  10. Belief-Driven Marketing: Marketers should focus on creating beliefs rather than just selling products. When consumers believe in the story behind the product, they are more likely to become loyal customers.

Language English
ISBN-13 9781591845331
No of pages 183
Font Size Medium
Book Publisher Penguin Books
Published Date 24 Apr 2012

About Author

Author : Seth Godin

8 Books

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