The Agenda

Michael Hammer


In The Agenda, Michael Hammer shows companies how to prosper in today’s world of slow growth, fierce competition, and enormously powerful customers. The winners in this extraordinarily difficult environment—companies like IBM, Duke Power, Progressive Insurance, and GE—succeed through superior operations. Their costs are lower and their quality higher than their competitors’; they get new products to market faster and they provide better customer service. How do they do it? Through near-fanatical attention to the basics of business, and by managing these basics in new and creative ways. The Agenda teaches the ideas and techniques that any company—large or small, service ?rm or manufacturer—can use to out-execute and out-innovate its competitors. Businesses that follow these principles will grow by taking market share away from those that do not. While others decline, your company can thrive. The Agenda will show you how.
Language English
ISBN-10 1-4000-4773-0
No of pages 269
Book Publisher Three Rivers Press
Published Date 30 Nov -0001

About Author

Author : Michael Hammer

6 Books

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