Open Services Innovation

Henry Chesbrough

Physical

In Circulation

The father of "open innovation" is back with his most significant book yet. Henry Chesbrough s acclaimed book Open Innovation described a new paradigm for management in the 21st century. Open Services Innovation offers a new approach that demonstrates how open innovation combined with a services approach to business is an effective and powerful way to grow and compete in our increasingly services-driven economy.

Chesbrough shows how companies in any industry can make the critical shift from product- to service-centric thinking, from closed to open innovation where co-creating with customers enables sustainable business models that drive continuous value creation for customers. He maps out a strategic approach and proven framework that any individual, business unit, company, or industry can put to work for renewed growth and profits.

The book includes guidance and compelling examples for small and large companies, services businesses, and emerging economies, as well as a path forward for the innovation industry. "Whether you are managing a product or a service, your business needs to become more open and more inclusive in order to be more innovative. Open Services Innovation will be an invaluable guide to intrepid managers who commit to making that journey.

" GARY HAMEL, visiting professor, London Business School; director, Management Lab; and author, The Future of Management "I tore out page after page to share with my leaders. Chesbrough has pioneered an entire rethink of business innovation that s rich in concept, deeply explained, with tools ready to use in every industry." SCOTT COOK, founder and chairman of the executive committee, Intuit "Focusing on core competence often tempts managers to keep continuing what succeeded in the past.

A far more important question is what capabilities are critical in the future, and Chesbrough shows how to ask and answer these issues." CLAYTON CHRISTENSEN, Robert & Jane Mizik Professor of Business Administration, Harvard Business School, and author, The Innovator's Dilemma "To thrive, businesses will need to master the lessons of open service innovation.

Here is their one-stop guidebook with important lessons clearly and compellingly presented." JAMES C. SPOHRER, director, IBM University Programs World-Wide "Open Innovation pioneer Henry Chesbrough breaks new ground with Open Services Innovation, a persuasive argument for the power of co-creation in the world of services.

" TOM KELLEY, general manager, IDEO, and author, The Ten Faces of Innovation, The Art of Innovation "With his trademark style of beautifully explained examples, Henry Chesbrough shows how open service innovation and new business models can help you escape this product commodity trap and bring you to the next level of competition.

" ALEX OSTERWALDER, author, Business Model Generation "Open Services Innovation shows how a business can redefine itself as a service organization and tap into faster growth through shared innovation." SIR TERRY LEAHY, chief executive, Tesco "Chesbrough shows how innovating openly with a services mindset can make you a market leader." CHARLENE LI, author, Open Leadership, and founder, Altimeter Group

What will you learn from this book

  1. Services Innovation: Focuses on innovation within service industries, exploring new ways to create, deliver, and capture value in service-oriented businesses.

  2. Open Innovation: Discusses the concept of open innovation and its application in the services sector, emphasizing collaboration, partnerships, and openness to external ideas.

  3. Co-Creation: Advocates for involving customers and stakeholders in the innovation process, collaborating with them to develop and refine service offerings.

  4. Business Model Innovation: Explores innovative approaches to designing, delivering, and monetizing services, often involving new business models or strategies.

  5. Value Creation: Emphasizes the importance of creating and delivering value to customers through innovative service solutions that address their needs and preferences.

  6. Ecosystems and Networks: Discusses the role of ecosystems and networks in driving service innovation, highlighting the interconnectedness of various stakeholders.

  7. Adaptability and Flexibility: Addresses the need for adaptability and flexibility in service innovation, considering the dynamic nature of service industries.

  8. Risk and Reward: Discusses the balance between taking risks in innovation and reaping the rewards, managing uncertainty in service innovation initiatives.

  9. Technology Integration: Explores how technology integration and digital advancements play a role in driving innovation within service-oriented businesses.

  10. Sustainable Innovation: Encourages sustainable practices and responsible innovation that considers long-term impacts on society and the environment.

Language English
ISBN-10 0470905743
ISBN-13 9780470905746
No of pages 242
Font Size Medium
Book Publisher Jossey-Bass
Published Date 08 Feb 2011

About Author

Author : Henry Chesbrough

4 Books

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