The Results-Driven Manager: Dealing With Difficult People

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This guide will help managers develop the skills to deal with difficult people and personalities and learn to work productively with them. Readers will learn to manage anger and negativity in the workplace, understand how to use feedback to improve a situation and know when and how to hold people accountable for their actions.
Language English
ISBN-10 1-59139-634-4
No of pages 140
Book Publisher Harvard Business School Publishing
Published Date 30 Nov -0001

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