Harvard Business Essentials : Crisis Management

Harvard Business Essentials

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In today's volatile work environment, avoiding disaster is more important than ever. "Crisis Management" will help managers identify, manage, and prevent potential crises. Full of tips and tools on how to prepare an emergency list and how to utilize pre-crisis resources, this book will show managers how to shepherd their team from crisis to success. This is a guide no manager should be without.

What will you learn from this book

  1. Preparedness and Planning: Emphasizing the importance of being prepared for potential crises by developing crisis management plans, protocols, and teams before a crisis occurs.

  2. Risk Assessment and Identification: Discussing methods for identifying potential risks and vulnerabilities within an organization, enabling proactive risk mitigation.

  3. Effective Communication: Highlighting the significance of clear, timely, and transparent communication during a crisis, both internally and externally, to manage perceptions and maintain trust.

  4. Decision-Making Under Pressure: Providing strategies for making effective decisions quickly and decisively during a crisis situation.

  5. Leadership in Crisis: Exploring the role of leadership in managing crises, maintaining calm, providing direction, and leading teams through challenging times.

  6. Adaptability and Flexibility: Discussing the need for flexibility in crisis response plans, allowing for adaptation as situations evolve.

  7. Recovery and Learning: Addressing strategies for recovery post-crisis, including evaluating responses, learning from the experience, and implementing improvements.

  8. Stakeholder Management: Managing relationships with stakeholders, including employees, customers, media, and regulators, to minimize negative impacts during a crisis.

  9. Legal and Ethical Considerations: Discussing the legal and ethical dimensions of crisis management, ensuring that responses align with legal obligations and ethical standards.

  10. Learning from Case Studies: Drawing insights from real-world case studies and examples of successful and unsuccessful crisis management situations.

Language English
ISBN-10 007-065649-5
No of pages 158
Font Size Medium
Book Publisher Harvard Business Review Press
Published Date 20 Sep 2011

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Author : Harvard Business Essentials

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