What Is Six Sigma

Pete Pande



The First Six Sigma Primer Written Especially for Employees

Six Sigma has gained an avid following among executives and managers for its ability to reduce cycle time, eliminate product defects, and dramatically increase customer involvement and satisfaction. But Six Sigma can't work without widespread employee involvement and commitment. What Is Six Sigma? explains, for employees, the core ideas behind Six Sigma, the crucial roles and responsibilities employees have in a Six Sigma initiative, and how Six Sigma can benefit them.

This concise introduction to Six Sigma explains what questions to ask when Six Sigma is first introduced in an organization, then answers those questions in straightforward and easy-to-read style. Look to it for real-world descriptions of:

The fundamentals and foundations of Six Sigma

The essential roles employees play in Six Sigma

The changes and challenges they are likely to see

Case studies of employees using Six Sigma to identifyand correctmajor problems

More than a "quality" program, Six Sigma is a business initiative that helps every area of an organization meet the changing needs of its customers, profitably. What Is Six Sigma? will help spread the message of Six Sigma around any organization simply and clearly.

What will you learn from this book

  1. Focus on Process Improvement: Six Sigma aims to enhance business processes by minimizing defects, variations, and inefficiencies.

  2. Data-Driven Approach: Utilizing statistical tools and data analysis to measure, analyze, and improve processes for better decision-making.

  3. DMAIC Methodology: Employing the DMAIC (Define, Measure, Analyze, Improve, Control) methodology for process improvement and problem-solving.

  4. Customer-Centric Approach: Aligning processes with customer needs and expectations, focusing on delivering high-quality products or services.

  5. Reduction of Variability: Striving to reduce process variations to achieve consistent and predictable outcomes.

  6. Cross-Functional Teams: Utilizing cross-functional teams to work collaboratively on improvement projects, leveraging diverse skills and perspectives.

  7. Leadership Commitment: Requiring strong leadership involvement and commitment to drive Six Sigma initiatives throughout the organization.

  8. Continuous Improvement Culture: Instilling a culture of continuous improvement where all employees actively participate in identifying and solving problems.

  9. Setting Performance Goals: Establishing clear performance metrics and goals to measure process improvements and success.

  10. Standardization and Control: Implementing standardized processes and controls to sustain improvements and maintain quality levels.

Language English
ISBN-10 0-07-048632-8
ISBN-13 9780070486324
No of pages 87
Font Size Medium
Book Publisher Tata Mcgraw-Hill
Published Date 15 May 2002

About Author

Author : Pete Pande

1 Books

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