A rank-holding MBA from the prestigious NMIMS (Mumbai University), Cyrus is a also a qualified lifemember of the prestigious International Society of individuals with Genius Level IQ – MENSA, a solid proof of his intellectual ability and creative prowess. A communicator par excellence, he scored the highest grade at the highest level of the Business English Communication examination conducted by Cambridge University.
He is also a rank-holder in Hotel Management and Catering Technology. He has rich and holistic work experience in operational as well as executive roles in Fortune 500 MNCs in the service as well as manufacturing sectors, both in India and Overseas. Since the last 16 years, he has been involved with management education, authoring best-selling books and conducting corporate training and providing management consultancy in his areas of expertise. He has till date trained over 75,000 individuals in B-Schools and corporate houses, including senior Indian Army and Navy Officers.
Currently the H.O.D. – Strategic Communication with Rizvi Institutes of Management and a Mumbai University approved faculty, he has also been a visiting faculty at JBIMS, NMIMS, Sydenham Institute of Mgmt. Studies, and other leading B-Schools. Cyrus has devised, customised, and conducted Corporate Training Programmes and Workshops on Customer Experience Excellence, Strategic Communication, Developing Creative Thinking (Ideation Workshops), Super Selling Skills, Strategy Formulation and Implementation, and Soft Skills and Corporate Etiqeutte for many reputed organisations which have been highly appreciated by the participants.
He has authored and co-authored seven best-selling books which have also been translated into Hindi and Marathi on popular demand by local audiences. The books are highly practical and contain unique, copyrighted models in the areas of customer experience excellence, leadership branding, marketing strategy, and selling techniques, which are used by many leading corporate houses to train their employees in these vital areas.
During the process of authoring his books on leadership, he has gained keen first-hand insights into the strategic thinking process of titans of Indian industry by personally interviewing personalities such as Mr. Nadir Godrej, Mr. Ajay Piramal, Dr. Subhash Chandra Goel (Zee), Mr. Lalit Kumar Kanodia (founder CEO of TCS), Mr. Marten Pieters (CEO of Vodafone India), Mr. Martin Kriegner (CEO of Lafarge India) and many other eminent corporate doyens.
He brings the crucial learnings obtained during these valuable interactions to his training programmes. He is a fellow member of the Film Writer’s Association and a life member of the Bombay Management Association. He is also certified as a faculty by the Regency University of TAFE, South Australia. Cyrus is a voracious reader and has a fantastic eye for detail and a keen and inquiring mind, qualities which help in identifying areas of improvement in Business Processes, Managerial Communication and Customer Service.
The World's first ever book on Sales Communication
A Comprehensive Guide For Every Salesperson To Keep Customers For Life
Each and every one of us is a salesperson - we all sell something or the other at any given point of time. we may be selling a product, a service, a concept or even our own skill-sets, and communication is considered to be THE most important aspect of selling. Thus, mastering the art and science of sales communication will ensure that you transform into a Super Salesperson.
This book contains 26 simple and highly effective sales-communication stories, inspired from true life incidents, which teach the 26 most important aspects of sales communication (one aspect each from A - Z). Narrated in enchanting fashion by the master storyteller of the management game -Mr. Cyrus Gonda- this book also contains tons of other highly practical learnings, tips, takeaways, and questions to ask yourself for introspection and improvement. Indeed, the text between these cover pages becomes a powerful weapon in the hands of persons in the sales profession looking to exponentially increase their sales; be they from the finance, retail, insurance, IT services, pharmaceutical, real-estate, hospitality B2B or any other sector.
This book will transform any salesperson into becoming a thorough sales professional by enhancing his/her most important and vital skill - communication - to attract and retain profitable clients, secure huge commissions for himself/herself, and ensure greater and sustained profits for the organization.
Read this book, re-read it, practice what you read in it, master the learnings outlined in it, and watch your sales graph ZOOOOOOM.
The World's first ever book on Sales Communication
A Comprehensive Guide For Every Salesperson To Keep Customers For Life
Each and every one of us is a salesperson - we all sell something or the other at any given point of time. we may be selling a product, a service, a concept or even our own skill-sets, and communication is considered to be THE most important aspect of selling. Thus, mastering the art and science of sales communication will ensure that you transform into a Super Salesperson.
This book contains 26 simple and highly effective sales-communication stories, inspired from true life incidents, which teach the 26 most important aspects of sales communication (one aspect each from A - Z). Narrated in enchanting fashion by the master storyteller of the management game -Mr. Cyrus Gonda- this book also contains tons of other highly practical learnings, tips, takeaways, and questions to ask yourself for introspection and improvement. Indeed, the text between these cover pages becomes a powerful weapon in the hands of persons in the sales profession looking to exponentially increase their sales; be they from the finance, retail, insurance, IT services, pharmaceutical, real-estate, hospitality B2B or any other sector.
This book will transform any salesperson into becoming a thorough sales professional by enhancing his/her most important and vital skill - communication - to attract and retain profitable clients, secure huge commissions for himself/herself, and ensure greater and sustained profits for the organization.
Read this book, re-read it, practice what you read in it, master the learnings outlined in it, and watch your sales graph ZOOOOOOM.