The Consultant's Scorecard: Tracking Results and Bottom-Line Impact of Consulting Projects

Jack Phillips

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Consulting clients want to know that hte large fees they pay will bring measurable results to their organization--and successful consultants work hard to communicate the value of their work to clients. The problem is, both consultants and clients have been frustrated by the lack of rigorous methods for measuring the impact of the consultant's work. The Consultant's Scorecard offers solutions to this "accountability crisis" in the consulting profession by explaining how consultants can prove the value of their work to clients. Just as important, the book explains how clients can--and should--hold their consultants accountable for delivering measurable results.

What will you learn from this book

  1. Measuring Consultant Effectiveness: The book may provide insights into establishing metrics and key performance indicators (KPIs) to assess the effectiveness of consultants and consulting projects.

  2. Aligning Objectives with Business Goals: Expect discussions on the importance of aligning consulting initiatives with the overall goals and objectives of the client's business.

  3. Client Satisfaction Metrics: Insights into measuring client satisfaction and understanding how satisfied clients contribute to the success of consulting projects.

  4. Demonstrating Value: The book might stress the significance of consultants demonstrating tangible value to their clients, both in terms of financial outcomes and strategic impact.

  5. Return on Investment (ROI) Analysis: Expect guidance on how to conduct ROI analysis for consulting projects, showcasing the financial benefits derived from the consultant's recommendations.

  6. Continuous Improvement: The authors may discuss the concept of continuous improvement in consulting, encouraging consultants to learn from each project and refine their methodologies.

  7. Communication and Reporting: Insights into effective communication and reporting mechanisms, ensuring that clients are well-informed about the progress and impact of the consulting engagement.

  8. Client Relationship Management: The book might explore strategies for building and maintaining strong client relationships, fostering long-term partnerships beyond individual projects.

  9. Benchmarking and Best Practices: Expect discussions on benchmarking consulting performance against industry standards and incorporating best practices for optimal results.

  10. Adapting to Changing Business Environments: The authors may provide guidance on how consultants can adapt to and thrive in rapidly changing business environments, emphasizing flexibility and agility.

Language English
ISBN-10 0070590214
ISBN-13 9780070590212
No of pages 400
Font Size Medium
Book Publisher Tata Mcgraw Hill
Published Date 01 Jan 2004

About Author

Author : Jack Phillips

2 Books

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