The Change Monster

Jeanie Daniel Duck

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A Powerful Look at Corporate Change and Why Mergers, Reorganizations, and Transformations Succeed or Fail
“[One of the] best business books of 2001 . . . [a] useful and intelligent tool for coping with the inevitable metamorphoses of business (and life).” —Miami Herald
“Provocative imagery . . . useful questions for managers to ask themselves.” —Harvard Business Review
“The Change Monster not only talks intelligently about the social dynamics and emotions of people [in change efforts], it does so with wisdom, insight, and practicality.”—Daniel Leemon, executive vice president and chief strategy officer, Charles Schwab Corporation
“A practitioner’s primer on revitalization that puts you in the shoes of some who have failed and others who have succeeded. In doing so, Jeanie Daniel Duck graphically delivers her main message to management: Learn to master the emotions and obsessions of those who stand in the way of change, including your own, and once you do, you have your hands on a miraculous engine for change.” —Michael Useem, professor of management and director of the Center for Leadership and Change at the Wharton School, University of Pennsylvania, and author of The Leadership Moment and Leading Up
“Duck is an acute and empathetic observer of the changes erupting in the workplace from the convulsive nature of corporate evolution. . . . Jeanie Duck’s terrific book is a . . . useful and intelligent tool for coping with the inevitable metamorphoses of business (and life). Sensitive but tough, Duck’s compassionate wisdom is street smart without a trace of glibness.” —Miami Herald

What will you learn from this book

  1. Understanding Resistance: Recognize that resistance to change is natural and can stem from various sources such as fear, uncertainty, or a lack of understanding. Addressing resistance is crucial for successful implementation.

  2. Change Leadership: Effective change requires strong leadership. Leaders must communicate a clear vision, inspire trust, and actively support the change process throughout the organization.

  3. Communication Strategies: Open, honest, and consistent communication is vital. Ensure that all stakeholders understand the reasons for change, the benefits, and how it will affect them personally and professionally.

  4. Change Models and Frameworks: Use established change models or frameworks (e.g., Lewin's Change Management Model, Kotter's 8-Step Change Model) to guide the change process systematically.

  5. Employee Involvement and Engagement: Involve employees in the change process. Solicit their input, address their concerns, and encourage their participation to foster a sense of ownership and commitment.

  6. Managing Uncertainty: Change often brings uncertainty. Leaders should provide guidance and support during transitional periods, offering resources and reassurance to navigate the unknown.

  7. Flexibility and Adaptability: Stay flexible throughout the change process. Adaptation may be necessary based on feedback, unexpected challenges, or new information.

  8. Training and Development: Provide training and resources to help employees acquire the skills needed to adapt to the changes effectively. Invest in their development to ease the transition.

  9. Celebrating Milestones: Acknowledge and celebrate small wins and milestones achieved during the change process. Recognition boosts morale and reinforces the progress made.

  10. Evaluation and Continuous Improvement: Regularly evaluate the change process. Collect feedback, measure outcomes, and identify areas for improvement to refine strategies for future changes.

Language English
ISBN-10 0-609-80881-8
ISBN-13 9780609808818
No of pages 286
Font Size Medium
Book Publisher Crown Business
Published Date 13 Aug 2002

About Author

Author : Jeanie Daniel Duck

1 Books

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