|No of pages||123|
|Book Publisher||Kogan Page India Private Limited|
|Published Date||01 Jan 2002|
Author : Harrison NNA
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A practical workbook designed to help diagnose the reasons for under-performance and implement appropriate solutions. Proposes seven step process, enabling the reader to define the apparent problem; identify who is involved; ask probing questions; visualize the desired performance; find the root causes of the problem; synthesize solutions that will work; and construct problem-solving action plan.