Customer Service Secrets

peter economy



"Customer Service is all about serving your customer - treating her in the very same way that you yourself would want to be treated. This book includes the tools that you would need to provide good customer service to your customers. Peppered with anecdotes and real life examples, it teaches powerful lessons for providing the highest levels of customer service which bring great results - satisfied customers who reward us with their trust, their confidence, and their business. "

Language English
ISBN-10 0070581584
No of pages 149
Font Size Medium
Book Publisher Tata Mcgraw-Hill
Published Date 01 Jan 2004

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Author : peter economy

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