In this summary, you will learn:
1. What is a crucial conversation and how we generally handle it.
2. How to encourage dialogue so that crucial conversations can be mastered.
3. How to stay focused on your main objective.
4. What are the reasons for failed crucial conversations.
|No of pages||20|
|Book Publisher||i-Read Publications|
|Published Date||29 Feb 2020|
|Audio Book Length||00:16:56|
Author : Al SwitzlerNA
Business Communication Expert & New York Times Bestselling Author
In the past twenty-five years, Al Switzler has helped hundreds of organizations achieve measurable change with his broad knowledge of leadership, teamwork, quality, communication, management, and motivation. Cofounder of VitalSmarts, Al has researched methods for driving rapid sustainable and measurable change in behaviors.
Bestselling Author and Award-Winning Instructor
Al is coauthor of three New York Times bestsellers, Influencer: The Power to Change Anything, Crucial Conversations: Tools for Talking when Stakes are High and Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior. In addition to authoring bestsellers, Al has served on the faculty of several universities including the University of Michigan, Brigham Young University, Auburn University, and the University of Kentucky. These institutions have recognized Al with awards for innovation and outstanding teaching.
Whether Al's delivering a keynote at a large conference or facilitating a small executive retreat, major corporations and associations from across the U.S. and a dozen other countries delight in the quality and candor of his speeches. Drawing from a large pool of corporate experience and knowledge, Al has addressed an impressive clientele including AT&T, Xerox, IBM, Sprint, Ford Motor Company, BASF, Philips, Lockheed Martin Aerospace, and Intermountain Health Care. His ability to entertain and inspire his audience to improve their personal and professional lives has clients asking for his return again and again.
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