Why Great Leaders Don’t Take Yes for an Answer

Michael A. Roberto

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Harvard Business School's Michael Roberto draws on powerful decision-making case studies from every walk of life, showing how to promote honest, constructive dissent and skepticism; use it to improve decisions; and align organizations behind those decisions.  Learn from disasters like the Space Shuttle Columbia and JFK's Bay of Pigs Invasion,  from successes like Sid Caesar and Bill Parcells, from George W.

Bush's decision-making after 9/11. Roberto complements his compelling case studies with extensive new research on executive decisionmaking. Discover how to test and probe a management team; when 'yes' means 'yes' and when it doesn't; and how to build real consensus that leads to action. Gain important new insights into managing teams, mitigating risk, promoting corporate ethics, and much more.

What will you learn from this book

  1. Avoiding Complacency: Great leaders actively seek dissenting opinions and avoid falling into a pattern of complacency where everyone agrees without question.

  2. Encouraging Constructive Conflict: They understand the value of constructive conflict and encourage diverse viewpoints to improve decision-making processes.

  3. Questioning Assumptions: Effective leaders challenge assumptions, both their own and those of their team, to ensure decisions are thoroughly evaluated.

  4. Embracing Dissent: They cultivate an environment where dissent is welcomed, acknowledging that it can lead to better solutions and more thorough decision-making.

  5. Promoting Devil’s Advocacy: Leaders encourage the role of devil’s advocate to stress-test ideas and strategies, ensuring they withstand scrutiny.

  6. Balancing Consensus and Dissent: They find a balance between achieving consensus and allowing for dissent, recognizing that both are essential for robust decision-making.

  7. Learning from Failure: Great leaders see failure as an opportunity for growth and learning rather than a setback, fostering a culture where mistakes are acknowledged and learned from.

  8. Critical Thinking Skills: They emphasize the importance of critical thinking skills within their teams, promoting analytical thinking and logical reasoning.

  9. Creating Psychological Safety: Leaders establish an environment where team members feel psychologically safe to express their opinions without fear of retribution or judgment.

  10. Continuous Improvement: Rather than settling for the status quo, they promote a culture of continuous improvement by continuously challenging existing ideas and seeking better solutions.

Language English
ISBN-10 8177584383
ISBN-13 9788177584387
No of pages 278
Font Size Medium
Book Publisher FT Press
Published Date 01 Jan 2005

About Author

Author : Michael A. Roberto

1 Books

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