What will you learn from this book
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Understanding Emotional Intelligence: Goleman defines emotional intelligence as the ability to recognize, understand, and manage our own emotions, as well as to recognize, understand, and influence the emotions of others.
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Emotional Awareness: Developing emotional awareness involves recognizing and understanding our own emotions and their impact on our thoughts, decisions, and behavior. Goleman emphasizes the importance of self-awareness in enhancing emotional intelligence.
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Self-Regulation: The book discusses the ability to regulate and manage one's emotions effectively, including techniques for controlling impulses, managing stress, and maintaining composure in challenging situations.
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Motivation and Drive: Goleman explores the role of motivation in emotional intelligence, highlighting the importance of setting goals, maintaining enthusiasm, and persevering in the face of obstacles.
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Empathy: Empathy involves understanding and sharing the feelings of others. Goleman discusses the importance of empathy in building strong relationships, fostering collaboration, and effective leadership.
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Social Skills: Developing strong social skills, such as communication, conflict resolution, and teamwork, is essential for building and maintaining successful interpersonal relationships. Goleman provides strategies for enhancing social competence.
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Leadership: Effective leadership requires a high level of emotional intelligence. Goleman examines the qualities of emotionally intelligent leaders, such as empathy, self-awareness, and the ability to inspire and motivate others.
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Building Relationships: The book emphasizes the importance of building positive and supportive relationships in the workplace. Goleman discusses strategies for developing rapport, trust, and mutual respect with colleagues and clients.
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Conflict Resolution: Goleman explores techniques for managing and resolving conflicts constructively, including active listening, assertive communication, and finding win-win solutions.
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Continuous Learning and Growth: Developing emotional intelligence is an ongoing process that requires self-reflection, practice, and feedback. Goleman encourages readers to cultivate a growth mindset and continually strive to enhance their emotional intelligence skills.
| Language | English |
|---|---|
| ISBN-10 | 9382563814 |
| ISBN-13 | 9789382563815 |
| No of pages | 200 |
| Font Size | Medium |
| Book Publisher | Bloomsbury |
| Published Date | 01 Jan 2001 |
About Author
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Daniel Goleman's bestselling Emotional Intelligence revolutionized the way we think about personal excellence. Now he brings his insight into the workplace, in a book sure to change the shape of business for decades to come.
In Working with Emotional Intelligence, Goleman reveals the skills that distinguish star performers in every field, from entry-level jobs to top executive positions. He shows that the single most important factor is not IQ, advanced degrees, or technical expertise, but the quality Goleman calls emotional intelligence. Self-awareness, self-confidence, and self-control; commitment and integrity; the ability to communicate and influence, to initiate and accept change—these competencies are at a premium in today's job market.
The higher up the leadership ladder you go, the more vital these skills become, often influencing who is hired or fired, passed over or promoted. As Goleman shows, we all possess the potential to improve our emotional intelligence—at any stage in our career. He provides guidelines for cultivating these capabilities—and also explains why corporate training must change if it is to be effective.