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Dolores Cotter Lamping , Dorothy Lehmkuhl

Creative people from all walks of life experience difficulties with organization and time-keeping. This practical guide explains how to devise organizational me...

Available

Alan Barker

Part of a series of pocket guides that aim to enable the reader to master a new skill in just 30 minutes, 30 Minutes Before a Meeting provides handy hints on se...

In Circulation

Tony Sadler

Human Resource Management- Developing a Strategic Approach encourages personnel professionals to adopt a more dynamic attitude to the strategic role of HRM. Dra...

In Circulation

Jons Ehrenborg & John Mattock

Too often the word presentation provokes a yawn or a shudder in the one who is to deliver it, and in the audience who must suffer it. There is no reason for thi...

Available

Richard Denny

How do you define success? For one person it may be making that first million, for another it could be simply be the security of a loving relationship. Whate...

Available

Nicholas Jenkins

Examines the process of design in a business context, as a vital element of a company's marketing strategy. The author covers design basics, the role of the...

Available

Terry Hunt , Clive Humby

Scoring Points is the compelling and dramatic inside story, told from a project point of view, of how the Tesco Clubcard was conceived, launched and develo...

Available

Harrison N

A practical workbook designed to help diagnose the reasons for under-performance and implement appropriate solutions. Proposes seven step process, enabling the ...

Available

Frederick Newell

CRM was supposed to help businesses better understand their customers and increase efficiency. Yet most companies are not getting the return they expected. Is i...

In Circulation

Colin Coulson-Thomas

Business process re-engineering has taken the business world by storm in recent months. Organisations are trying to become more flexible, responsive and better ...

Available

Susannah Schofield

Every business needs to accurately assess its own strengths and weaknesses against their competitors, direct or indirect, in order to create a winning strategy....

Available