A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.
Raving Fans, in a nutshell, is t...
Success Can Be Yours With The One Minute Manager
The world's foremost producer of personal development and motivational audio programs offers you th...
Decline can be avoided.
Decline can be detected.
Decline can be reversed.
Amidst the desolate landscape of fallen great companies, Jim Collins began to...
What would you do to inherit a million dollars? Would you be willing to change your life? Jason Stevens is about to find out in Jim Stovall's The Ultimate G...
There’s no doubt about it: these days we are just too busy. With the conveniences of technology, we’re compelled to get more done in less time and e...
The Senior Citizens' Handbook is a complete guide covering a range of tips for senior citizens—from healthy eating and caring for your body to some im...
As they travel throughout North America and Europe together, Louise and Cheryl discuss a wide range of topics, including the importance of loving ourselves and ...
Questions and Answers on Conversations with God has the characteristic wit and wisdom and responds to the most compelling and provocative letters. This book giv...
Bill Gates the greatest techno tycoons has created a leadership style that is radically different. His grip on the computer market has made him the richest man ...