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John Zagula & Richard Tong

Every company needs to figure out the best way to beat the competition. What do you do if the other guy is already dominating the market? Should you challenge t...

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Michael Silverstein

The essential follow-up to the BusinessWeek bestseller Trading Up A BMW in a Costco parking lot? A working class family with a 50-inch plasma ...

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Jack Trout

By the author of "Positioning", this text has been updated with new examples and Jack Trout's new perspectives on the "battle" for the c...

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Chris Zook

Explains how executives can increase the odds of successful expansion once their core business no longer provides sufficient new growth. This book aims to prese...

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Chris Denove & James D. Power Iv

The ultimate guide to customer satisfaction, from the people who understand it better than anyone For nearly forty years, J. D. Power and Associates has been...

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Ken Blanchard , Jim Ballard

The One Minute Manager meets Yum!,the world's largest restaurant company, in this practical guide to making superlative customer service drive your business...

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Al Ries

What's the secret to a company's continued growth and prosperity? Internationally known marketing expert Al Ries has the answer: focus. His commonsense ...

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Ben Midgley and Dale Midgley

A father and son sales team reveal the secrets of sales success In Golden Circle Secrets, father–and–son team Dale and Ben...

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Stephen Ansolabehere & Shanto Iyengar

This study demonstrates how attack advertisements win elections. Political adverts cost millions and they now increasingly focus on the opponents weaknesses thr...

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Martin Callingham

One of the biggest problems facing organisations that commission market research is ensuring that they get the research they want and that the research is relev...

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Richard Whiteley & Diane Hessan

In Customer-Centered Growth, Richard Whiteley and Diane Hessan reveal the compelling secrets winning companies share: instead of turning inward in turbulent tim...

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Judy Allen

Practical tools and expert advice for professional event planners Before planning an event, there is much that must be done behind the scenes to make the eve...

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