Giving Effective Feedback (HBR 20-Minute Manager Series)

Harvard Business School Press , Anomymous , Harvard Business Review

Physical

Available

Whether you're struggling with a problem employee or want to reward a high performer on your team, you need to be able to share feedback that's easy to understand and act on.

This book provides the basic guidelines to help you help your team excel.

About HBR's 20-Minute Manager Series:

Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic.

Advice you can quickly read and apply, for ambitious professionals and aspiring executives from the most trusted source in business.

Helps you with: giving immediate feedback, delivering bad news, preparing for performance appraisals, giving feedback to high performers.

Audience: Managers and professionals who need to deliver feedback to their employees, formally or informally.

Focus on getting up to speed fast ("in 20 minutes") to help managers who are time-pressed.

Topics travel well internationally.

What will you learn from this book

  1. Timely and Specific Feedback: Emphasizes the importance of providing feedback promptly and being specific about behaviors or actions requiring improvement or commendation.

  2. Constructive Criticism: Advocates for delivering criticism in a constructive manner, focusing on improvement rather than negativity or blame.

  3. Frequent and Regular Communication: Highlights the value of continuous feedback rather than relying solely on periodic performance reviews.

  4. Two-Way Dialogue: Encourages a two-way dialogue, allowing room for discussion and understanding the recipient's perspective on the feedback given.

  5. Behavior-Focused Feedback: Stresses the need to concentrate on observed behaviors rather than making assumptions or criticizing personalities.

  6. Positive Reinforcement: Discusses the importance of recognizing and reinforcing positive behaviors or accomplishments.

  7. Goal-Oriented Feedback: Aligns feedback with individual or team goals, ensuring that it helps in achieving desired outcomes.

  8. Actionable and Clear Recommendations: Recommends providing actionable steps or suggestions for improvement, making the feedback actionable and practical.

  9. Emotional Intelligence in Feedback: Encourages feedback givers to be aware of emotions and their impact, delivering feedback in a way that is sensitive and respectful.

  10. Feedback Culture: Discusses creating a culture that encourages open and honest feedback, making it a regular part of team or organizational dynamics.

Language English
ISBN-10 1625275420
ISBN-13 9781625275424
No of pages 128
Font Size Medium
Book Publisher Harvard Business Review Press
Published Date 20 Nov 2014

About Author

Author : Anomymous

132 Books

Related Books