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In the new era, where every person's actions have the potential to have a global impact, we must redefine what it means to be a true professional.' By c...
A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the ...
India Unbound is the riveting story of a nation's rise from poverty to prosperity and the clash of ideas that occurred along the way. Today's India is a...
The beginning of the twenty-first century will be remembered, Friedman argues, not for military conflicts or political events, but for a whole new age of global...
Now beyond its eleventh printing and translated into twelve languages, Michael Porter’s The Competitive Advantage of Nations has changed completely our c...
The world's most exciting, fastest-growing new market is where you least expect it: at the bottom of the pyramid. Collectively, the world's billions of poor peo...
In every workplace, in every industry, there lurks adiabolical career killer. The On-Time, On-Target Manager tells the highlyrecognizable story of Bob, a typica...
Assume nothing, question everything. This is the message at the heart of Freakonomics, Levitt and Dubner's rule-breaking, iconoclastic book about crack deal...
The World Is Flat has helped millions of readers to see globalization in a new way. Now Friedman brings a fresh outlook to the crises of destabilizing clim...
The Future of Competition argues that in a world in which information is readily available to everyone, the role of the customer has changed dramatically Once ...
It's Not Luck is the sequel to Eliyahu Goldratt's great business novel, The Goal. After their success in The Goal, Alex has been promoted as the Executive Vice ...