Forced Ranking: Making Performance Management Work

Dick Grote

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A comprehensive how to guide to designing and implementing a fair and effective forced ranking system, including how to accurately categorise A, B and C players and manage and reward players differently. This book clears away the confusion surrounding a controversial performance management practice called forced ranking, which evaluates how well employees perform relative to their peers instead of against predetermined performance goals. More importantly, it provides a tactical, how to guide for doing forced ranking right and highlights the huge advantages firms and their employees can reap by doing so.

What will you learn from this book

  1. Differentiation of Performance: Forced ranking aims to categorize employees into fixed percentages, often resulting in a small percentage labeled as top performers, a majority as average, and a set percentage as low performers.

  2. Competition and Motivation: Advocates argue that forced ranking fosters healthy competition among employees, motivating them to perform better to avoid being labeled as low performers.

  3. Identification of Talent: Proponents suggest that it helps in identifying high potentials and low performers, allowing organizations to focus on developing and retaining top talent.

  4. Merit-Based Rewards: Often used as a basis for merit-based rewards, promotions, or layoffs, where top performers are rewarded and low performers might face consequences.

  5. Negative Impact on Collaboration: Critics argue that forced ranking can foster a cutthroat environment, damaging teamwork, collaboration, and fostering a fear-based workplace culture.

  6. Subjectivity and Bias: It's often criticized for being subjective and prone to biases, especially when managers are forced to differentiate employees arbitrarily.

  7. Stress and Demotivation: Employees might experience stress, demotivation, and distrust in the system if they feel unfairly judged or pitted against their colleagues.

  8. Employee Retention Challenges: It can lead to retention challenges, causing high performers to leave due to feeling undervalued or labeled unfairly.

  9. Adaptability in Performance Evaluation: Some argue that a more flexible and continuous evaluation system might be more effective in assessing performance than rigid rankings.

  10. Alternative Performance Management: Organizations might consider alternatives such as continuous feedback, coaching, and development-oriented approaches rather than forced ranking systems.

Language English
ISBN-10 1-59139-748-0
ISBN-13 9780486688237
No of pages 261
Font Size Medium
Book Publisher Harvard Business Review Press
Published Date 01 Nov 2005

About Author

Author : Dick Grote

2 Books

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