Differentiation of Performance: Forced ranking aims to categorize employees into fixed percentages, often resulting in a small percentage labeled as top performers, a majority as average, and a set percentage as low performers.
Competition and Motivation: Advocates argue that forced ranking fosters healthy competition among employees, motivating them to perform better to avoid being labeled as low performers.
Identification of Talent: Proponents suggest that it helps in identifying high potentials and low performers, allowing organizations to focus on developing and retaining top talent.
Merit-Based Rewards: Often used as a basis for merit-based rewards, promotions, or layoffs, where top performers are rewarded and low performers might face consequences.
Negative Impact on Collaboration: Critics argue that forced ranking can foster a cutthroat environment, damaging teamwork, collaboration, and fostering a fear-based workplace culture.
Subjectivity and Bias: It's often criticized for being subjective and prone to biases, especially when managers are forced to differentiate employees arbitrarily.
Stress and Demotivation: Employees might experience stress, demotivation, and distrust in the system if they feel unfairly judged or pitted against their colleagues.
Employee Retention Challenges: It can lead to retention challenges, causing high performers to leave due to feeling undervalued or labeled unfairly.
Adaptability in Performance Evaluation: Some argue that a more flexible and continuous evaluation system might be more effective in assessing performance than rigid rankings.
Alternative Performance Management: Organizations might consider alternatives such as continuous feedback, coaching, and development-oriented approaches rather than forced ranking systems.
Language | English |
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ISBN-10 | 1-59139-748-0 |
ISBN-13 | 9780486688237 |
No of pages | 261 |
Font Size | Medium |
Book Publisher | Harvard Business Review Press |
Published Date | 01 Nov 2005 |
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A comprehensive how to guide to designing and implementing a fair and effective forced ranking system, including how to accurately categorise A, B and C players and manage and reward players differently. This book clears away the confusion surrounding a controversial performance management practice called forced ranking, which evaluates how well employees perform relative to their peers instead of against predetermined performance goals. More importantly, it provides a tactical, how to guide for doing forced ranking right and highlights the huge advantages firms and their employees can reap by doing so.