What will you learn from this book
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Understanding Trust: Defining the nature of trust in the workplace, its significance, and the impact it has on organizational culture and performance.
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Factors Influencing Trust: Exploring the various factors that contribute to building and maintaining trust among colleagues and within teams.
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Betrayal and Its Effects: Examining the consequences and impact of betrayals or breaches of trust in the workplace on individuals, teams, and the organization as a whole.
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Rebuilding Trust: Strategies and approaches for repairing trust once it has been damaged or breached within the organizational context.
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Leadership and Trust: Discussing the role of leadership in fostering a culture of trust, transparency, and accountability within the workplace.
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Communication and Trust: Highlighting the importance of open, honest, and effective communication in building and preserving trust among coworkers.
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Building a Trustworthy Culture: Strategies for creating an environment that promotes trust, respect, and integrity among employees.
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Trust as a Competitive Advantage: Recognizing how trust can serve as a competitive advantage for organizations in attracting and retaining talent.
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Conflict Resolution and Trust: Exploring how trust influences conflict resolution processes and methods within teams and organizations.
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Practical Guidance and Tools: Providing practical guidance, tools, and frameworks for individuals and leaders to cultivate and maintain trust in their work environments.
| Language | English |
|---|---|
| ISBN-10 | 9781523082810 |
| ISBN-13 | 9781523082810 |
| No of pages | 205 |
| Font Size | Medium |
| Book Publisher | Berrett-Koehler Publisher |
| Published Date | 10 Sep 2018 |
About Author
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Trust is a key differentiator for high-performing organizations. It makes bold initiatives possible, difficult transitions easier and everyday workflow more effective. Yet trust can be hard to build and sustain because most people aren’t aware of the subtle and unintentional ways they test and break trust in their workplace relationships every day. In this updated edition of their award-winning book, Dennis and Michelle Reina show how anyone at any level—not just those at the top—can take action and change his or her behaviour to create, build and sustain trust in the workplace.
Drawing on over twenty years of research and experience in hundreds of organizations, the Reinas define the three key dimensions of trust and describe the specific everyday behaviours that build each dimension. They provide a proven seven-step process for restoring trust when it’s been tested or betrayed and offer completely new material for strengthening self-trust.
This book is about the power of trust: the energy that exists when it’s present, the pain that arises when it’s been broken and the transformation that occurs when it’s been restored. This revised edition is a new and improved guide for people who want to unleash the power of what they’re able to accomplish through building trust-based workplace relationships.