Preparation and Planning: Emphasizes the importance of thorough preparation before entering negotiations, including setting objectives and understanding counterparts' interests.
Effective Communication: Techniques for clear and persuasive communication during negotiations to convey interests and understand the other party's perspective.
Active Listening: Encourages active listening to comprehend the needs, concerns, and priorities of the other party, fostering better collaboration.
Building Relationships: Strategies for building rapport and trust during negotiations, which can positively influence outcomes.
Creative Problem-Solving: Encouraging innovative and mutually beneficial problem-solving approaches to find win-win solutions.
Negotiation Strategies: Exploring various negotiation strategies, such as collaborative, competitive, or integrative approaches, depending on the context.
Managing Emotions: Techniques for managing emotions during negotiations and maintaining a calm, professional demeanor.
Understanding Power Dynamics: Insight into understanding and managing power dynamics that might influence negotiation outcomes.
Handling Difficult Situations: Strategies for handling difficult situations, deadlocks, or conflicts during negotiations.
Closing and Follow-up: Guidance on effectively closing agreements and the importance of follow-up to ensure implementation.
Language | English |
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ISBN-10 | 978-0-07-138757-6 |
No of pages | 200 |
Font Size | Medium |
Book Publisher | Chaukhamba Sanskrit Prathishthan |
Published Date | 01 Apr 2002 |
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Virtually everything in business is negotiated, and the ability to negotiate strong agreements and understandings is among today's most valuable talents. Negotiating Skills for Managers explains how to establish a solid pre-negotiation foundation, subtly guide the negotiation, and consistently set and achieve satisfactory targets. From transferring one's existing strengths to the negotiating table to avoiding common negotiating errors, it reveals battle-proven steps for reaching personal and organizational objectives in every negotiation