Welcome to the jungle where in a clever metaphor of today's business climate the authors have spun a light-hearted tale of Leader Monkey and his entrepreneurial exploits. Driven by his passion for his work and desire to be the best, Leader branches out from his banana-picking job where he is undervalued and his outstanding achievements underappreciated.
He embraces change and creates his own successful monkey business based upon such simple, sound business principles as: Monkeys should be treated and rewarded according to how well they perform; Treating customers like royalty breeds loyalty; Hire for attitude; Fix the systems and the processes, not the animals; and more. Join Leader on his journey through the jungle and learn how to create an enduring, relationship-driven, service-focused, customer-centered, fun-loving, profitable organization.
Discover strategies for attracting and retaining the best and brightest employees. Uncover ideas for consistently delighting your customers so they'll become loyal, long-term fans. Sprinkled with whimsy and humor, Monkey Business is an engaging and quick read, packed full of actionable strategies for creating customer and coworker relationships that last.
Welcome to the jungle where in a clever metaphor of today's business climate the authors have spun a light-hearted tale of Leader Monkey and his entrepreneurial exploits. Driven by his passion for his work and desire to be the best, Leader branches out from his banana-picking job where he is undervalued and his outstanding achievements underappreciated.
He embraces change and creates his own successful monkey business based upon such simple, sound business principles as: Monkeys should be treated and rewarded according to how well they perform; Treating customers like royalty breeds loyalty; Hire for attitude; Fix the systems and the processes, not the animals; and more. Join Leader on his journey through the jungle and learn how to create an enduring, relationship-driven, service-focused, customer-centered, fun-loving, profitable organization.
Discover strategies for attracting and retaining the best and brightest employees. Uncover ideas for consistently delighting your customers so they'll become loyal, long-term fans. Sprinkled with whimsy and humor, Monkey Business is an engaging and quick read, packed full of actionable strategies for creating customer and coworker relationships that last.