Marketing Metrics 50 +Metrics Every executive Should Master

Paul W Farris

Physical

Available

Few marketers recognize the extraordinary range of metrics now available for evaluating their strategies and tactics. In Marketing Metrics, four leading researchers and consultants systematically introduce today's most powerful marketing metrics. The authors show how to use a "dashboard" of metrics to view market dynamics from various perspectives, maximize accuracy, and "triangulate" to optimal solutions.

Their comprehensive coverage includes measurements of promotional strategy, advertising, and distribution; customer perceptions; market share; competitors' power; margins and profits; products and portfolios; customer profitability; sales forces and channels; pricing strategies; and more. You'll learn how and when to apply each metric, and understand tradeoffs and nuances that are critical to using them successfully.

The authors also demonstrate how to use marketing metrics as leading indicators, identifying crucial new opportunities and challenges. For clarity and simplicity all calculations can be performed by hand, or with basic spreadsheet techniques. In coming years, few marketers will rise to senior executive levels without deep fluency in marketing metrics. This book is the fastest, easiest way to gain that fluency

What will you learn from this book

  1. Importance of Measurement: The book may emphasize the crucial role of measurement in marketing, highlighting that data-driven decisions are essential for effective marketing strategies.

  2. Key Performance Indicators (KPIs): Expect insights into defining and using key performance indicators specific to marketing, helping executives focus on the metrics that matter most for their business goals.

  3. Customer-Centric Metrics: The book might delve into metrics that revolve around customer acquisition, retention, and satisfaction, emphasizing the significance of putting the customer at the center of marketing efforts.

  4. ROI Analysis: Insights into measuring the return on investment (ROI) for various marketing initiatives, allowing executives to assess the effectiveness of their spending.

  5. Digital Marketing Metrics: Given the modern marketing landscape, the book may cover metrics related to digital marketing channels, such as website traffic, social media engagement, and online conversions.

  6. Brand Equity Metrics: Discussions on measuring and managing brand equity, understanding how the brand contributes to overall business value.

  7. Sales Funnel Metrics: Expect insights into tracking and optimizing the sales funnel, from lead generation to conversion, providing a holistic view of the customer journey.

  8. Marketing Mix Effectiveness: The book may explore metrics related to each element of the marketing mix (product, price, place, promotion), helping executives assess the impact of individual components on overall performance.

  9. Market Share Metrics: Insights into measuring market share and understanding how marketing efforts contribute to the growth or maintenance of market presence.

  10. Continuous Improvement: The book might stress the importance of continuous improvement, encouraging executives to regularly review and adapt their marketing metrics to align with changing business objectives and market dynamics.

Language English
ISBN-10 0131873709
ISBN-13 9780131873704
No of pages 384
Font Size Medium
Book Publisher Financial Times
Published Date 18 Apr 2006

About Author

Author : Paul W Farris

1 Books

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