What will you learn from this book
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Holistic Approach to Performance Management: The book emphasizes a holistic approach to performance management that goes beyond traditional methods. It introduces a broader set of tools and practices for achieving superior business performance.
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Focus on Business Results: Hope and Player stress the importance of aligning performance management efforts with achieving business results. The goal is to move beyond mere measurement and actively drive improvements in performance.
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Adaptability and Flexibility: The authors argue for the need for organizations to be adaptable and flexible in their performance management approaches. This includes being open to trying different tools and practices based on the unique needs of the business.
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Practical Tools and Best Practices: The book introduces 40 tools and best practices that organizations can use to enhance their performance management processes. These tools cover various aspects, including strategy execution, risk management, and financial performance.
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Balanced Scorecard and Strategy Maps: The Balanced Scorecard framework is discussed as a foundational tool for linking strategy to performance measures. Strategy Maps are introduced as a visual representation of the cause-and-effect relationships between strategic objectives.
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Continuous Improvement: "Beyond Performance Management" advocates for a culture of continuous improvement. Organizations are encouraged to regularly review and refine their performance management systems to stay responsive to changing business conditions.
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Linking Performance to Incentives: The authors explore the connection between performance management and incentive systems. They discuss how aligning incentives with desired behaviors and outcomes can drive better performance.
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Risk Management: The book incorporates the importance of risk management into the performance management process. Understanding and addressing risks are seen as integral to achieving and sustaining superior business performance.
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Case Studies: Real-world case studies are used to illustrate how organizations have successfully implemented the tools and practices discussed in the book. These examples provide practical insights and applications for readers.
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Strategic Alignment: The concept of strategic alignment is a recurring theme in the book. Performance management efforts should be closely aligned with the organization's strategic objectives to drive meaningful results.
| Language | English |
|---|---|
| ISBN-10 | 1422141950 |
| ISBN-13 | 9781422141953 |
| No of pages | 288 |
| Font Size | Medium |
| Book Publisher | Harvard Business Press |
| Published Date | 07 Feb 2012 |
About Author
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There’s a bewildering array of management tools out there. And they all promise to help you excel at the toughest parts of your job: defining your organization’s strategic direction, managing customers and costs, and boosting workforce performance.
But just 30 percent of these tools deliver as intended. Why? As Jeremy Hope and Steve Player reveal in Beyond Performance Management, while many tools are sound in theory, they’re misused by most organizations. For example, executives buy and implement a tool without first asking, What problem are we trying to solve?” And they use tools to command and control frontline teams, not empower thema serious and costly mistake.
In this eminently useful, clear-eyed book, the authors critically review dozens of well-known management toolsfrom mission statements, balanced scorecards, and rolling forecasts to key performance indicators, Six Sigma, and performance appraisals. They explain how to select the right tools for your organization, how to implement them correctly, and how to extract maximum value from each.
Brimming with rigorous analysis and solid advice, Beyond Performance Management helps you swiftly gauge the value of each management tool, as well as navigate the increasingly crowded field of offeringsso the tools you select deliver fully on their promise.