Jim Harter, Ph.D., is Chief Scientist for Gallup's workplace management and wellbeing practices. His most recent book, Wellbeing at Work, released in 2021, is a Wall Street Journal bestseller. He is coauthor of the No. 1 Wall Street Journal and Washington Post bestseller, It’s the Manager, released in 2019. New York Times bestseller 12: The Elements of Great Managing, an exploration of the 12 crucial elements for creating and harnessing employee engagement.
While the world’s workplace has been going through extraordinary historical change, the practice of management has been stuck in time for more than 30 years. The new workforce – especially younger generations – wants their work to have deep mission and purpose and they don’t want old-style command-and-control bosses. They want coaches who inspire them, communicate with them frequently and develop their strengths.
Packed with 52 discoveries from Gallup's largest study on the future of work, it’s the manager shows leaders how to adapt their organizations to rapid change, ranging from New workplace demands to the challenges of managing remote employees, a diverse workforce, the rise of artificial intelligence, gig workers and attracting – and keeping – today’s best employees. Who is the most important person in your organization to lead your teams through these changes? Decades of global Gallup research reveal: it’s your managers.
They are the ones who make or break your organizational success. When you build great managers -- ones who can maximise the potential of every team member -- you will see Organic revenue and Profit growth and you will deliver to a every one of your employees what they most want today: a great job and a great life.
This is the future of work. It’s the manager includes exclusive content from Gallup access -- Gallup's new workplace platform, chock full of additional content, tools and solutions for business. Your book comes with a code for the cliftonstrengths assessment, which will reveal users’ top 5 strengths.