Shopportunity!: How to Be a Retail Revolutionary

Kate Newlin

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Today's shopping culture is turning the shopper into a zombie—and the thrill of the hunt into the robotic management of inventory. We are in danger of losing a resonant personal ritual, replaced by the boring habitual. For millions of us, the sizzle of a daily shopping experience has devolved into a relentless acquisition of the okay, available, and cheap. Why are we willing to pay $3.50 for a latte at Starbucks, but bristle at a 10-cent increase in the price of toothpaste? Why do we drive miles out of our way to buy a bag of 100 razor blades for 50 cents less than at our local store, and then spend $3.99 on a tub of pretzels that we don't need? We're wasting our time and money at the cost of our patience and good will.

In Shopportunity!—a manifesto-cum-exposé—marketing expert Kate Newlin looks behind the aisles of our best-known retailers to reveal that the dopamine rush of getting a good deal is confusing shoppers' wants with their needs. Packed with perceptive reporting, Shopportunity! provides an insider's view of how marketers create a brand and the overwhelming power of retailers to interfere with the transformational joys that great brands bring to our daily lives. It is time for shoppers to revolutionize their shopping experience and take the power away from retailers.

One generation of marketers has hooked three generations on the addiction of price promotion, and it has wreaked havoc on our waistlines, credit ratings, and life experience. From Wal-Mart to Macy's, Ralph Lauren, Whole Foods, and the Home Shopping Network, Newlin reveals what the world's leading retailers really know about us, and what it takes to kick the addiction to getting the best deal possible. Culminating in a Shopper's Bill of Rights, Shopportunity! will liberate shoppers—as well as the manufacturers and retailers who serve them—from the tyranny of the cheap.

What will you learn from this book

  1. Understanding Consumer Psychology: Delve into the psychological aspects that influence consumer behavior, exploring how emotions, perceptions, and motivations drive shopping decisions.

  2. The Evolving Retail Environment: Analyze the changing nature of retail and how consumer expectations, preferences, and shopping habits have evolved over time.

  3. Creating Memorable Shopping Experiences: Emphasize the importance of creating unique and memorable experiences for consumers in a retail setting, beyond mere transactional interactions.

  4. Adapting to Technological Advances: Explore the impact of technology on shopping behaviors and strategies to leverage technology to enhance the retail experience.

  5. Personalization and Customization: Highlight the significance of personalization in retail, catering to individual preferences and offering tailored experiences or products.

  6. Omni-channel Approach: Discuss the integration of various channels—online, brick-and-mortar, mobile, social media—to create a seamless shopping experience for consumers.

  7. Community Engagement and Brand Loyalty: Explore strategies for fostering community engagement and building brand loyalty among consumers through meaningful connections.

  8. Retail Innovation and Trends: Discuss emerging trends and innovative approaches in retail, including sustainability, conscious consumerism, or experiential retail.

  9. Data-Driven Decision Making: Emphasize the role of data analytics and insights in understanding consumer behavior and making informed business decisions in the retail sector.

  10. The Role of Retail Revolutionaries: Encourage a mindset of innovation and creativity among retailers, advocating for a revolutionary approach to adapt to and thrive in the ever-evolving retail landscape.

Language English
ISBN-10 0060888407
ISBN-13 9780060888404
No of pages 256
Font Size Medium
Book Publisher HarperBusiness
Published Date 19 Sep 2006

About Author

Author : Kate Newlin

1 Books

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