What Business Really Wants From IT.

Terry White

Physical

In Circulation

Business expectations of their IT departments are simple: Deliver IT without fuss, get involved in achieving business results, and provide leadership. But while business emphasis is on business results and leadership, IT is focused on the technology.

How to get your IT Department to Add Real Value to Business presents a practical framework that defines the roles and activities for the CIO to meet business expectations. It introduces a new approach to IT in large organizations, which shifts the focus from day to day technological operations to three critical areas of performance for IT: IT management, business results and information leadership.

The concepts are simple and elegant but the implementation is increasingly demanding. However, these changes are essential if in-house IT functions are to survive and prosper in organizations.

The author's framework has already proven itself in changing business and IT perspectives significantly. Large organisations have commenced the implementation process, and are reporting significant results. The book offers ground-breaking perspectives on the role of IT in organisations. These perspectives are finding favour with business and IT people alike. The book offers practical and anecdotal examples and plans to assist in implementing the framework.

What will you learn from this book

  1. Alignment with Business Objectives: Emphasizes the importance of aligning IT strategies and initiatives with the broader business goals and objectives.

  2. Business Value of IT Investments: Discusses the need for IT investments to demonstrate tangible business value, such as increased efficiency, revenue generation, or competitive advantage.

  3. Communication between IT and Business: Highlights the significance of effective communication and collaboration between IT teams and business stakeholders to bridge understanding and priorities.

  4. IT Governance and Risk Management: Addresses the importance of IT governance frameworks and risk management strategies in ensuring alignment with business needs while mitigating risks.

  5. Agility and Adaptability: Advocates for IT systems and processes that are flexible, agile, and responsive to changing business requirements and market dynamics.

  6. User Experience and Customer-Centric IT: Focuses on delivering IT solutions that prioritize user experience and cater to the needs of internal and external customers.

  7. Innovation and Technology Adoption: Discusses the role of IT in fostering innovation within the organization and adopting new technologies to drive business growth.

  8. Measuring IT Performance: Examines metrics and key performance indicators (KPIs) to evaluate the effectiveness and impact of IT initiatives on business outcomes.

  9. Cybersecurity and Data Protection: Addresses the criticality of cybersecurity measures and data protection strategies to safeguard business assets and customer information.

  10. Continuous Improvement and Learning: Encourages a culture of continuous improvement within IT, promoting learning, innovation, and adaptation to evolving business needs.

Language English
ISBN-10 81-312-0792-7
ISBN-13 9780750660969
No of pages 184
Font Size Medium
Book Publisher Routledge
Published Date 18 Sep 2004

About Author

Author : Terry White

2 Books

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