Grapevine: The New Art Of Word- Of- Mouth Marketing

Dave Balter & John Butman

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Word of mouth is an amazingly powerful force but how does it really work?.

Businesses have become obsessed with stimulating word-of- mouth to counteract the declining effectiveness of advertising. But it’s easier said than done.

As the founder of BzzAgent, a community of more than 400,000 people who volunteer to talk to friends and acquaintances about products they genuinely love, Dave Balter is a successful practitioner, not a theorist. And he’s figured out how to measure and harness word-of-mouth without corrupting it.

In Grapevine, Balter shows why honest feedback  about books, restaurants, gadgets, or anything else  is more believable than any paid endorser. And he answers some of the most elusive questions in marketing, such as what makes word-of-mouth very different from buzz” and viral marketing.”

What will you learn from this book

  1. Authenticity Matters: Word-of-mouth marketing often thrives on authenticity. Genuine recommendations from real people can have a more significant impact.

  2. Identifying Brand Advocates: The book may discuss strategies for identifying and nurturing brand advocates who can effectively spread positive word of mouth.

  3. Creating Remarkable Experiences: Word-of-mouth marketing is often fueled by remarkable customer experiences. The book might emphasize the importance of creating memorable moments.

  4. Leveraging Social Media: In the contemporary landscape, word-of-mouth extends to social media. Strategies for leveraging social platforms for positive brand conversations may be discussed.

  5. Encouraging User-Generated Content: The book might highlight the power of user-generated content and ways to encourage customers to share their experiences.

  6. Incentivizing Referrals: Some word-of-mouth strategies involve incentivizing customers to refer others, and the book might explore effective ways to do this.

  7. Monitoring and Responding: Active monitoring of conversations and responding appropriately to customer feedback, whether positive or negative, can be crucial.

  8. Fostering a Community: Building a community around the brand can amplify word-of-mouth effects. The book might discuss strategies for community building.

  9. Storytelling for Advocacy: Effective storytelling can be a powerful tool in word-of-mouth marketing. The book might provide insights into crafting compelling brand stories.

  10. Measuring Impact: Understanding how to measure the impact of word-of-mouth efforts and adjusting strategies accordingly is likely a key aspect of the book.

Language English
ISBN-10 1591841100
ISBN-13 9781591841104
No of pages 214
Font Size Medium
Book Publisher Portfolio
Published Date 03 Nov 2005

About Author

Author : Dave Balter & John Butman

2 Books

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