Multisourcing

Linda Cohen & Allie Young

Physical

In Circulation

Over the last decade, the number of services that can be outsourced has grown exponentially. Yet research suggests that 50 percent of outsourcing contracts signed during the last three years will fail to meet expectations. Gartner sourcing experts Linda Cohen, Denise Underwood and Allie Young argue that this is because most organisations are utilizing ad-hoc approaches to outsourcing that are both short-sighted and ineffective.

Based on extensive, multiyear research, this book unveils a new operational model 'multisourcing' that seamlessly blends internally and externally delivered services not just to cut costs or gain efficiencies, but to maximise growth, agility and bottom-line results. Through practical frameworks and illustrative company examples, the authors guide managers in creating a customised plan for managed multisourcing.

What will you learn from this book

  1. Multisourcing is a strategic approach: It involves using a mix of internal and external resources to achieve business goals, rather than relying solely on outsourcing.

  2. It offers flexibility: Multisourcing allows organizations to adapt quickly to changing business needs and market conditions by leveraging a variety of resources.

  3. Risk management is critical: By spreading work across multiple sources, organizations can reduce the risk of depending too heavily on any one provider.

  4. Relationships are key: Building strong relationships with both internal and external partners is crucial for successful multisourcing.

  5. Focus on outcomes: Instead of focusing solely on cost savings, multisourcing emphasizes achieving desired outcomes and driving business growth.

  6. Integration is challenging: Integrating multiple sources of work can be complex, requiring careful planning and management.

  7. Technology plays a role: Technology can facilitate multisourcing by enabling collaboration and communication among various partners.

  8. Continuous improvement is necessary: To reap the full benefits of multisourcing, organizations should continuously evaluate and improve their sourcing strategies.

  9. Cultural alignment is important: Ensuring that all partners share similar values and goals can help prevent conflicts and enhance collaboration.

  10. Leadership is essential: Effective leadership is crucial for driving the multisourcing strategy and ensuring that all partners are aligned with the organization's goals.

Language English
ISBN-10 1591397979
ISBN-13 9781591397977
No of pages 243
Font Size Medium
Book Publisher Harvard Business School Publishing
Published Date 01 Nov 2005

About Author

Author : Linda Cohen & Allie Young

2 Books

Related Books