Physical
AvailableEmotional Intelligence (EI) Basics: Explores the concept of emotional intelligence and its significance in the workplace, including self-awareness, self-regulation, empathy, and social skills.
Leadership Role in EI: Discusses the pivotal role of leadership in fostering emotionally intelligent organizations, emphasizing the importance of leaders as role models.
Cultivating Self-Awareness: Emphasizes the need for individuals to understand their emotions, strengths, weaknesses, and triggers to enhance personal and professional growth.
Emotionally Intelligent Communication: Focuses on improving communication skills, active listening, and conflict resolution through emotional intelligence.
Creating a Positive Work Culture: Discusses strategies for creating a positive, supportive, and inclusive work environment that encourages collaboration and growth.
Empathy and Understanding: Explores the value of empathy in understanding and appreciating diverse perspectives and experiences among team members.
Stress Management and Resilience: Addresses techniques for managing stress, building resilience, and coping with workplace challenges effectively.
Feedback and Recognition: Highlights the importance of providing constructive feedback and recognizing achievements to foster motivation and engagement.
Team Collaboration and Dynamics: Discusses how emotionally intelligent teams can effectively collaborate, communicate, and resolve conflicts.
Measuring and Assessing EI: Explores methods for assessing and measuring emotional intelligence within individuals and across the organization.
Language | English |
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ISBN-10 | 812651423X |
ISBN-13 | 9788126514236 |
No of pages | 314 |
Font Size | Medium |
Book Publisher | Wiley India Pvt Ltd |
Published Date | 26 Sep 2007 |
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In Make Your Workplace Great, Steven Stein addresses the changing workplace and the demands on managers to make the right hires. He explains how an organization can measure job satisfaction and productivity levels and how factors such as happiness on the job, compensation and work-life balance can be addressed by the organization. The author also discusses organizational cohesion, which includes nurturing interpersonal relationships, ensuring good managers are in place and coaching organizations to deal with diversity issues and stress and anger or violence in the workplace.