Shaping the Future provides how-to guidance?as well as examples based on interviews with executives from companies like Boeing, Microsoft, Rockwell-Collins, and Apple?on how readers can help to create a future of their own choosing Rethinking many classic assumptions about change, Shaping the Future emphasizes the importance of making a single, critical change?the strategic imperative?rather than many smaller ones. The book presents a practical and unique Transformational Model, consisting of five key steps necessary to overcome resistance and effect critical change within an organization.