Brand Spirit: How Cause Related Marketing Builds Brands

Hamish Pringle , Marjorie Thompson

Physical

In Circulation

The only guide to understanding and making the most of one of the hottest trends in branding today Nothing builds brand loyalty among today's increasingly skeptical, hard-to-please consumers like a proven commitment to a worthy cause on the part of a company. Known as Cause Related Marketing (CRM), this approach to branding has gained a great deal of momentum over the past decade, thanks, in no small part, to such recent, notable examples as McDonald's commitment to saving the rain forests and BMW's breast cancer fund-raising initiatives.

Now, in the first book to explore the business benefits of CRM and its positive and negative impacts on business strategy, two experts explain the concept and fundamental principles of CRM and its place within the contemporary discourse on branding. And, with the help of numerous, fascinating, and instructive case studies, they demonstrate how marketers can harness the power of CRM to position and enhance customer loyalty to a brand, product, or service.

What will you learn from this book

  1. Alignment of Values: Cause-related marketing involves aligning a brand with a social or environmental cause that reflects its values. The partnership should be authentic and resonate with the brand's identity.

  2. Building Brand Reputation: Supporting a cause can contribute to building a positive brand reputation. Consumers often appreciate and support companies that demonstrate social responsibility.

  3. Authenticity Matters: Authenticity is crucial in cause-related marketing. Brands should genuinely care about the cause they support, and consumers can often discern between genuine efforts and mere marketing tactics.

  4. Consumer Engagement: Cause-related marketing provides an opportunity for increased consumer engagement. When customers believe in a cause, they are more likely to engage with the brand and its initiatives.

  5. Differentiation: Brands can differentiate themselves from competitors by associating with a unique and relevant cause. This differentiation can help in building a distinctive brand identity.

  6. Long-Term Commitment: Successful cause-related marketing involves a long-term commitment to the chosen cause. Consistency and continuity in supporting a cause enhance the brand's credibility.

  7. Measurable Impact: Brands should aim for tangible and measurable impacts when supporting a cause. Communicating the actual results of the initiative can strengthen the brand's credibility.

  8. Employee Engagement: Cause-related marketing initiatives can also boost employee morale and engagement. When employees feel proud of their company's commitment to a cause, it positively impacts workplace culture.

  9. Strategic Partnerships: Collaborating with established organizations or NGOs in the chosen cause area can enhance the effectiveness of cause-related marketing efforts. It allows for shared resources and expertise.

  10. Communication and Transparency: Clear communication about the cause, the brand's involvement, and the impact achieved is vital. Transparency builds trust with consumers and stakeholders.

Language English
ISBN-10 047198776X
ISBN-13 9780471987765
No of pages 281
Font Size Medium
Book Publisher John Wiley & Sons
Published Date 26 Mar 1999

About Author

Author : Marjorie Thompson

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