Business Process Re-engineering: Myth & Reality

Colin Coulson-Thomas

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Business process re-engineering has taken the business world by storm in recent months. Organisations are trying to become more flexible, responsive and better able to cope with current challenges and opportunities, but many following the route to corporate transformation are finding that what works in theory is very difficult to apply in practice.

Drawing on a detailed, pan-European study of the experience, practice and implications of business process re-engineering,"Business Processes Re-engineering; Myth and Reality" examines: the advantages and disadvantages of business process re-engineering as a tool for change; approaches and methodologies being used; success factors and implementation issues, and the implications for competitiveness, employment etc.

Packed with detailed case examples from companies undergoing business transformation in Europe (including ACT, Colgate Palmolive, Glaxo, IBM, Mercury Communications and WH Smith), this book aims to change the way managers view the organisation of the future.

What will you learn from this book

  1. Myths Surrounding Business Process Re-engineering (BPR):

    • The book may debunk common myths and misconceptions associated with the concept of business process re-engineering.
  2. Reality Check on BPR Implementation:

    • Expect insights into the real challenges and considerations involved in implementing business process re-engineering initiatives in organizations.
  3. Strategic Alignment:

    • The book might emphasize the importance of aligning business process re-engineering efforts with overall strategic objectives and organizational goals.
  4. Organizational Culture Impact:

    • Insights into how BPR interacts with and impacts organizational culture may be discussed, addressing the cultural aspects of change.
  5. Human Factors in BPR:

    • Consideration of the role of employees and human factors in the success or failure of business process re-engineering initiatives.
  6. Technology Integration:

    • The book may explore the integration of technology in BPR efforts and how technological advancements impact business processes.
  7. Case Studies:

    • Practical case studies might be included to illustrate successful or challenging instances of business process re-engineering in real-world organizations.
  8. Leadership and Change Management:

    • Expect discussions on the leadership and change management strategies required for effective business process re-engineering.
  9. Measuring BPR Success:

    • Insights into how organizations can measure the success and effectiveness of their business process re-engineering efforts.
  10. Continuous Improvement:

    • The book may highlight the concept of continuous improvement, emphasizing that business process re-engineering is an ongoing and adaptive process.
Language English
ISBN-10 0749421096
ISBN-13 9780749421090
No of pages 224
Font Size Medium
Book Publisher Kogan Page
Published Date 25 Sep 1996

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