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Legendary baseball manager Billy Martin was well-known for his abrasive spirit and after-hours barroom brawls. But it was on the field that Martin's genius ...
It doesn't matter how effeciently a company is run, if it doesn't deliver services or goods that have tangible value to customers. This book establishes...
Is it possible to apply the "technical" methodology, Zero-Defect Marketing, to the field of marketing? Not only is it possible, it is beginning to hap...
"Regulating company e-mail and Internet usage isn't a ""big brother"" tactic. These days, it's just smart business. That'...
How can your organization get and keep a competitive advantage in today's super-competitive markets? By constantly developing practices, processes, products...
"In a fast-paced environment filled with uncertainty, successfully completing projects on time can feel like running an obstacle course. An emphasis on spe...
"Technical Analysis of Stock Trends" was the first book to produce a methodology for interpreting the predictable behavior of investors and ...
The HR Answer Book is an easy-to-use problem solver for managers and human resources professionals struggling to adapt to new workplace challenges. Authors Shaw...
Marissa Orr, face book and Google veteran, explains why our efforts to close the gender gap have failed and posits that Overhauling the business world's par...
In a fable about Punctuation Inc., the Boss and his Right-Hand Man and Left-Hand Man find out that to be successful quality must be a goal throughout the organi...
Sales force effectiveness drives every company's success, but keeping a sales organization at the top of its game is a constant challenge. As experts in the...