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Louis J. De Rose

It doesn't matter how effeciently a company is run, if it doesn't deliver services or goods that have tangible value to customers. This book establishes...

Available

Allan J. Magrath

Is it possible to apply the "technical" methodology, Zero-Defect Marketing, to the field of marketing? Not only is it possible, it is beginning to hap...

Available

Nancy Flynn

"Regulating company e-mail and Internet usage isn't a ""big brother"" tactic. These days, it's just smart business. That'...

Available

Clay Carr

How can your organization get and keep a competitive advantage in today's super-competitive markets? By constantly developing practices, processes, products...

Available

Gary Chin

"In a fast-paced environment filled with uncertainty, successfully completing projects on time can feel like running an obstacle course. An emphasis on spe...

In Circulation

Robert D. Edwards , John Magee

  "Technical Analysis of Stock Trends" was the first book to produce a methodology for interpreting the predictable behavior of investors and ...

In Circulation

Shawn Smith & Rebecca Mazin

The HR Answer Book is an easy-to-use problem solver for managers and human resources professionals struggling to adapt to new workplace challenges. Authors Shaw...

Available

Marissa Orr

Marissa Orr, face book and Google veteran, explains why our efforts to close the gender gap have failed and posits that Overhauling the business world's par...

In Circulation

John Guaspari

In a fable about Punctuation Inc., the Boss and his Right-Hand Man and Left-Hand Man find out that to be successful quality must be a goal throughout the organi...

Available