How can your organization get and keep a competitive advantage in today's super-competitive markets? By constantly developing practices, processes, products...
Designed as a practical guide for sales managers of all levels and experience, this volume covers all aspects of managing a sales operation, from credit control...
"In a fast-paced environment filled with uncertainty, successfully completing projects on time can feel like running an obstacle course. An emphasis on spe...
The HR Answer Book is an easy-to-use problem solver for managers and human resources professionals struggling to adapt to new workplace challenges. Authors Shaw...
Marissa Orr, face book and Google veteran, explains why our efforts to close the gender gap have failed and posits that Overhauling the business world's par...
In a fable about Punctuation Inc., the Boss and his Right-Hand Man and Left-Hand Man find out that to be successful quality must be a goal throughout the organi...
Life after work no longer conjures up images of couples wandering the malls, playing golf, and taking endless Caribbean cruises. As baby boomers reach their 50s...